What is better Support Hero or Moxie Knowledgebase? Today’s businesses seek the most effective Knowledge Management Software product to remain competitive. On this page we help you with choosing the best solution, by allowing you to examine Support Hero and Moxie Knowledgebase down to the very details of their individual offers.
You may also make use of our general scoring values, which rate the software overall quality and performance. Support Hero got a 7.7 score, while Moxie Knowledgebase has a score of 8.2. Likewise, you can compare their general user satisfaction rating: N/A% (Support Hero) against 90% (Moxie Knowledgebase). Bear in mind to choose the solution that best addresses your top needs, not the software with the higher number of features.
If you have to quickly decide on the top Knowledge Management Software according to our review team we suggest you examine the following products: Zendesk, Zendesk, ServiceNow Knowledge Management.
Support Hero offers four enterprise pricing choices, which you can pay for monthly or annually. The details of these plans are outlined below to help you decide on a package.
Small – $49.00/month or $39.00/month/annual billing
1 Admin
1 Language
Unlimited Articles
Advanced Analytics (7 Days Only)
Basic Customization
Help Center
Knowledgebase
Business Hours Support
Medium – $99.00/month or $79.00/month/annual billing
All Small Features
3 Admins
2 Languages
Unlimited Advanced Analytics
Advanced Customization
Drift Integration
Freshchat Integration
Zendesk Chat Integration
Support Ticket Deflection
Rich Media Support
Large – $199.00/month or $159.00/month/annual billing
Moxie Knowledgebase is a robust knowledge management software that places information at the fingertips of your support representatives. To enhance your agents’ assistance capabilities with this software, you can request custom enterprise pricing from the sales team by phone, email, or web form.
Moxie Knowledgebase supports integration with the following CRM systems:
Salesforce
Microsoft Dynamics
BMC Remedy
The software can connect with the following types of back office software as well:
Order Management
Fulfillment Management
Ticketing Management
Additionally, Moxie Knowledgebase gives you access to its API for further customization functionalities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Newegg, Epson, Siemens
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An always-accessible knowledge platform that can help your customer service representatives resolve issues expeditiously and make consumers happy with their swift responses.
All the data, details and statistics that we shared in this table were collated from official vendor sites, advertising content available online, real-life experience from real clients as well as our own everyday use of each app by an expert. We pay a lot of attention to comprehensively study every software, so we not only study it ourselves, but we also correlate our results with opinions of other members from the SaaS community.
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