What is better Moxie Knowledgebase or Igloo Software? You have such a wide range of Knowledge Management Software solutions in today’s state of that industry that picking the right product may be confusing. On our comparison page, we let you assess the functions, terms and conditions, available plans, and more details of Moxie Knowledgebase and Igloo Software.
You can assess their score (8.2 for Moxie Knowledgebase vs. 8.5 for Igloo Software) and user satisfaction level (90% for Moxie Knowledgebase vs. 90% for Igloo Software). The scores and ratings give you an overall idea how these two software products perform. Additionally, find out if the software can integrate with existing business apps to guarantee greater productivity.
Users who don't have much time or want a Knowledge Management Software suggestion from our team might want to try out these top choices for the current year: ServiceNow Knowledge Management, Zendesk, Zendesk.
Moxie Knowledgebase is a robust knowledge management software that places information at the fingertips of your support representatives. To enhance your agents’ assistance capabilities with this software, you can request custom enterprise pricing from the sales team by phone, email, or web form.
Moxie Knowledgebase supports integration with the following CRM systems:
Salesforce
Microsoft Dynamics
BMC Remedy
The software can connect with the following types of back office software as well:
Order Management
Fulfillment Management
Ticketing Management
Additionally, Moxie Knowledgebase gives you access to its API for further customization functionalities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Newegg, Epson, Siemens
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An always-accessible knowledge platform that can help your customer service representatives resolve issues expeditiously and make consumers happy with their swift responses.
Igloo integrates with popular business applications and platforms, so your team can have seamless digital workplace experience. It supports RESTful API, which lets you develop new integrations. All of Igloo’s digital workplace solutions can be designed to follow any brand standards, creating a culture that’s strong and consistent.
Integrations with IT-sanctioned and BYOA apps for file sharing:
Office 365
Box
Dropbox
Microsoft OneDrive
GDrive
Messaging apps:
Slack
Chatter
Yammer
Teams
Calendaring apps:
Microsoft Outlook
Google Calendar
Ticket tracking:
Zendesk
CRM:
SalesForce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Kimberly-Clark, Genji, IDC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A next-generation intranet that enables remote teams, departments, or business units to collaborate in a secure, digital workplace. Includes essential intranet features such as file sharing, team calendars, email, file manager, permissions, etc. Integrates with most business platforms and uses RESTful API for integration of other tools and apps.
If you continue having doubts about which service will be best in your case it might be a good idea to analyze each service’s social metrics. Such metrics are quite often an indicator of how popular a given software is and how large is its online presence. For instance, in case of Facebook Moxie Knowledgebase has 144 likes on their official profile while Igloo Software profile is liked by 320 users.
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