What is better Moxie Knowledgebase or Igloo Software? We are here to streamline the cumbersome process of assessing Knowledge Management Software products for you. In particular, on this page you can check the overall performance of Moxie Knowledgebase (8.2) and contrast it with the overall performance of Igloo Software (8.5). You can also match their overall user satisfaction rating: Moxie Knowledgebase (90%) vs. Igloo Software (90%).
Furthermore, research their services carefully to find out which product can better tackle your company’s needs. In general, any B2B software should allow you to comfortably check the big picture, at the same time offering you quick access to the details.
Our team put a lot of effort to review all popular Knowledge Management Software solutions available out there, but among them these three deserved our special attention: Zendesk, Zendesk, ServiceNow Knowledge Management.
Moxie Knowledgebase is a robust knowledge management software that places information at the fingertips of your support representatives. To enhance your agents’ assistance capabilities with this software, you can request custom enterprise pricing from the sales team by phone, email, or web form.
Moxie Knowledgebase supports integration with the following CRM systems:
Salesforce
Microsoft Dynamics
BMC Remedy
The software can connect with the following types of back office software as well:
Order Management
Fulfillment Management
Ticketing Management
Additionally, Moxie Knowledgebase gives you access to its API for further customization functionalities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Newegg, Epson, Siemens
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An always-accessible knowledge platform that can help your customer service representatives resolve issues expeditiously and make consumers happy with their swift responses.
Igloo integrates with popular business applications and platforms, so your team can have seamless digital workplace experience. It supports RESTful API, which lets you develop new integrations. All of Igloo’s digital workplace solutions can be designed to follow any brand standards, creating a culture that’s strong and consistent.
Integrations with IT-sanctioned and BYOA apps for file sharing:
Office 365
Box
Dropbox
Microsoft OneDrive
GDrive
Messaging apps:
Slack
Chatter
Yammer
Teams
Calendaring apps:
Microsoft Outlook
Google Calendar
Ticket tracking:
Zendesk
CRM:
SalesForce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Kimberly-Clark, Genji, IDC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A next-generation intranet that enables remote teams, departments, or business units to collaborate in a secure, digital workplace. Includes essential intranet features such as file sharing, team calendars, email, file manager, permissions, etc. Integrates with most business platforms and uses RESTful API for integration of other tools and apps.
Both Moxie Knowledgebase and Igloo Software were reviewed by a team of independent B2B experts who prepared a full analysis of all core elements of each product. Their ultimate score was calculated by means of unique SmartScore system that calculates an individual partial score to every component like: main features, client support, mobile device support, security, user satisfaction as well as media presence. We are aware that useful features are not the only aspect essential to a company so we do our best to pay attention to all aspects of a software prior to calculating its final score.
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