What is better Moxie Knowledgebase or ProProfs Knowledge Base? To ensure that you acquire the most helpful and productive Knowledge Management Software for your firm, you have to compare products available on the market. For example, here you can match Moxie Knowledgebase’s overall score of 8.2 against ProProfs Knowledge Base’s score of 8.5. You can even evaluate their general user satisfaction: Moxie Knowledgebase (90%) vs. ProProfs Knowledge Base (100%).
Moreover, you can assess their strengths and weaknesses feature by feature, including their contract conditions and prices. By comparing products you are improving your chances to select the right software for your situation. It goes without saying you should know your unique needs to realize which software addresses those needs.
We know that not all people have enough time to test a wide range of various services, so we created a list of suggestions that you may find useful. Our top selections for the Knowledge Management Software category are: Zendesk, ServiceNow Knowledge Management, Zendesk.
Moxie Knowledgebase is a robust knowledge management software that places information at the fingertips of your support representatives. To enhance your agents’ assistance capabilities with this software, you can request custom enterprise pricing from the sales team by phone, email, or web form.
Moxie Knowledgebase supports integration with the following CRM systems:
Salesforce
Microsoft Dynamics
BMC Remedy
The software can connect with the following types of back office software as well:
Order Management
Fulfillment Management
Ticketing Management
Additionally, Moxie Knowledgebase gives you access to its API for further customization functionalities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Newegg, Epson, Siemens
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An always-accessible knowledge platform that can help your customer service representatives resolve issues expeditiously and make consumers happy with their swift responses.
ProProfs Knowledge Base offers two packages – Business and Enterprise. Prices vary mainly based on the number of pages users get when they create their own knowledge base. Customers can also opt for monthly or annual billing.
Business
Unlimited Authors, Sites & Users
Integrations
Single Sign-On
Email and Phone Support
20 Pages – Free
40 Pages – $9/month (monthly) or $18/month (annually)
100 Pages – $40/month (monthly) or $36/month (annually)
200 Pages – $80/month (monthly) or $73/month (annually)
500 Pages – $150/month (monthly) or $137/month (annually)
1,000 Pages – $300/month (monthly) or $274/month (annually)
2,000 Pages – $500/month (monthly) or $458/month (annually)
5,000 Pages – $700/month (monthly) or $641/month (annually)
10,000 Pages – $1,000/month (monthly) or $916/month (annually)
Enterprise
All Business Plan Features
White Label
Merge Tags
Workflow Approvals
Tooltips, Lightboxes & Pop-ups
Enterprise Security
Vault
Premium Support
20 Pages – $10/month (monthly) or $9/month (annually)
40 Pages – $20/month (monthly) or $18/month (annually)
100 Pages – $50/month (monthly) or $45/month (annually)
200 Pages – $100/month (monthly) or $91/month (annually)
500 Pages – $170/month (monthly) or $155/month (annually)
1,000 Pages – $350/month (monthly) or $320/month (annually)
2,000 Pages – $600/month (monthly) or $549/month (annually)
5,000 Pages – $900/month (monthly) or $824/month (annually)
10,000 Pages – $1,300/month (monthly) or $1,191/month (annually)
ProProfs Knowledge Base supports integration with the following business systems and applications:
Zendesk
Desk.com
Freshdesk
Google Analytics
Google Fonts
Google Translate
LiveChat
Olark
SnapEngage
Wufoo
Tidio Chat
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco, Harvard University, Yale University
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ProProfs Knowledge Base is a robust, comprehensive online knowledge management solution that helps you manage and distribute employee and company knowledge. Designed to help HR professionals and managers, it allows you to build up a collective organization-wide knowledge base. The system is compatible with different file types and devices.
If you are still having second thoughts about which app will be best for your business it may be a sound idea to investigate each service’s social metrics. Such metrics are usually a way to see how popular every solution is and how wide is its online presence. For example, in case of Facebook Moxie Knowledgebase has 144 likes on their official page while ProProfs Knowledge Base profile is liked by 19782 people.
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