What is better Moxie Knowledgebase or Bitrix24? Reviewing products to find the best Knowledge Management Software doesn't have to be difficult. On our review platform, you can easily match Moxie Knowledgebase and Bitrix24 and right away see their differences. We allow you to take a look at their functions, supported devices, level of support, pricing, terms, and much more.
You can even examine their overall score (8.2 for Moxie Knowledgebase vs. 9.0 for Bitrix24) and overall customer satisfaction level (90% for Moxie Knowledgebase vs. 96% for Bitrix24). Take your time and examine your top alternatives and find out which one is ideal for your company. Likewise, you must consider the vendor’s credibility; are they reliable and will they still be operating a few years from now?
In case you you would like to quickly decide on the more reliable Knowledge Management Software according to our review team we suggest you check out one of these solutions: Zendesk, Zendesk, ServiceNow Knowledge Management.
Moxie Knowledgebase is a robust knowledge management software that places information at the fingertips of your support representatives. To enhance your agents’ assistance capabilities with this software, you can request custom enterprise pricing from the sales team by phone, email, or web form.
Moxie Knowledgebase supports integration with the following CRM systems:
Salesforce
Microsoft Dynamics
BMC Remedy
The software can connect with the following types of back office software as well:
Order Management
Fulfillment Management
Ticketing Management
Additionally, Moxie Knowledgebase gives you access to its API for further customization functionalities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Newegg, Epson, Siemens
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An always-accessible knowledge platform that can help your customer service representatives resolve issues expeditiously and make consumers happy with their swift responses.
Bitrix24 comes with an open API, so it’s easy to customize and integrate this system with other business solutions that you may be using. Integrations are available for Zapier, Quickbooks, Facebook, Freshbooks, Xero, Dropbox, Box, GSuite, Microsoft Office 365, Asana, Zoho, Pipedrive and almost all other popular SaaS products
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Samsung, Volkswagen, Vogue, PC Magazine
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Bitrix24 offers tools for collaboration in key business processes like CRM, project management, time management, tasking, and document management. Its feature set also includes a daily planner and a time management module. Bitrix24 also provides a robust reporting module for tasks and performance.
In the event you are still having doubts about which solution will work best in your case it might be a good idea to check out each service’s social metrics. Such metrics are frequently an indicator of how popular a given app is and how large is its online presence.For example, if you check Moxie Knowledgebase LinkedIn profile you’ll see that they are followed by 2327 people. In case of Bitrix24 the number of followers on their LinkedIn page is 313.
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