What is better Moxie Knowledgebase or Helpjuice? You can use our scoring system to help you get a general idea which Knowledge Management Software product is will work better for your business. For overall product quality, Moxie Knowledgebase earned 8.2 points, while Helpjuice earned 8.6 points. At the same time, for user satisfaction, Moxie Knowledgebase scored 90%, while Helpjuice scored 100%.
Details about their functions, tools, supported platforms, customer service, etc. are available below to help you get a more accurate comparison. Keep in mind to choose only the functions that you need to avoid wasting cash for functions that are unnecessary.
Our team put a lot of effort to prepare reviews of all popular Knowledge Management Software products available on the market, but among all the ones we reviewed these three deserved our special attention: ServiceNow Knowledge Management, Zendesk, Zendesk.
Moxie Knowledgebase is a robust knowledge management software that places information at the fingertips of your support representatives. To enhance your agents’ assistance capabilities with this software, you can request custom enterprise pricing from the sales team by phone, email, or web form.
Moxie Knowledgebase supports integration with the following CRM systems:
Salesforce
Microsoft Dynamics
BMC Remedy
The software can connect with the following types of back office software as well:
Order Management
Fulfillment Management
Ticketing Management
Additionally, Moxie Knowledgebase gives you access to its API for further customization functionalities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Newegg, Epson, Siemens
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An always-accessible knowledge platform that can help your customer service representatives resolve issues expeditiously and make consumers happy with their swift responses.
All the data, information and opinions that we provided in this analysis were collected from official company websites, marketing resources available online, actual experience from real clients as well as our individual direct use of every service by a professional reviewer. We put a lot of effort to thoroughly test every product, therefore we not only analyze it internally, but we also correlate our findings with views of other users from the B2B community.
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