Helpjuice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Advanced analytics
- Auto-updates
- Collaboration
- Content library
- Content repository
- Custom branding
- Customization tools
- Dashboard
- Data management
- Document management
- Document tagging
- Full text search
- Knowledge base
- Self-learning
- Self-service portal
- Set user permissions
- Smart instant search
- Tags & keywords
- Track activity
- Visual analytics
Pricing Info
Pricing Info
Helpjuice offers a 14-day free trial and four enterprise pricing packages:
Basic Plan – $55/month
- 2,000 searches
- 2 collaborators/users
- Basic Customization (you can use themes, but cannot edit HTML/CSS)
Business Plan – $199/month
- 9,000 searches
- 30 collaborators/users
- Multiple roles
- Advanced analytics
- Basic customization
- Advanced customization
- 24/7 support
Scale Plan – $249/month
- 20,000 searches
- 60 collaborators/users
- Multiple roles
- Advanced analytics
- Basic customization
- Advanced customization
- 24/7 support
- Internal knowledge base
- Internationalization
- 99 % uptime SLA
Enterprise Plan – By quote
- Unlimited searches
- Unlimited collaborators/users
- Multiple roles
- Advanced analytics
- Basic customization
- Advanced customization
- Single sign on
- 24/7 support
- Internal knowledge base
- Internationalization
- 99% uptime SLA
Integrations
Integrations
Helpjuice integrates with the following business systems and applications:
- Intercom
- Shopify
- Squarespace
- WordPress
- Olark
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanford University, Walmart, MoneyGram, Bitpay
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Helpjuice is a cloud-based knowledge management solution that can be used by companies to create and maintain knowledge bases.
Company Email
support@helpjuice.com
Contact No.
Company's Address
211 East 7th Street, Suite 620
Austin, TX 78701
USA
Helpjuice Comparisons
Popular Helpjuice Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Authentication
- Blogs
- Broadcasts
- Calendars
- File manager
- Forums
- Future Publish
- Labels
- Notifications
- Org charts
- Permissions
- Polls
- Profiles
- Read tracking
- Rich text editor
- RSS feeds
- Search
- Site manager
- Integrations
- Subscriptions
- Tasks
- Wikis
- Drag-and-drop UI
- Translation
- Moderation
Pricing Info
Pricing is by quote. Licensing includes the following features:
Core Platform
- 10 TB Storage
- All standard solution templates
- All out-of-the-box integrations with third-party tools
- All platform features
- Native iOS and Android apps
- All supported languages
- Google Analytics, Workplace Analytics, and OData
- Drag and drop page builder
Security & Authentication
- HIPAA security package
- Canada or US data residency hosted on Microsoft Azure
- Igloo LDAP Sync Tool
- Single Sign-On (SSO)
- EU GDPR compliant
Training
- 5 semi-private training seats
- 5 training webinar seats
- 5 self-serve portal seats
- Playbook with best practices, resources, and tips
Support
- Dedicated North-American support team
- Support Knowledge Base
- Access to Igloo Customer Care Community
- Bronze level support
- Igloo API Key
Integrations
Igloo integrates with popular business applications and platforms, so your team can have seamless digital workplace experience. It supports RESTful API, which lets you develop new integrations. All of Igloo’s digital workplace solutions can be designed to follow any brand standards, creating a culture that’s strong and consistent.
Integrations with IT-sanctioned and BYOA apps for file sharing:
- Office 365
- Box
- Dropbox
- Microsoft OneDrive
- GDrive
Messaging apps:
- Slack
- Chatter
- Yammer
- Teams
Calendaring apps:
- Microsoft Outlook
- Google Calendar
Ticket tracking:
- Zendesk
CRM:
- SalesForce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Kimberly-Clark, Genji, IDC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A next-generation intranet that enables remote teams, departments, or business units to collaborate in a secure, digital workplace. Includes essential intranet features such as file sharing, team calendars, email, file manager, permissions, etc. Integrates with most business platforms and uses RESTful API for integration of other tools and apps.
Company Email
info@igloosoftware.com
Contact No.
Company's Address
22 Frederick St, Kitchener
ON N2H 2L3
Canada
Igloo Software Comparisons
Popular Igloo Software Alternatives
If you are still having second thoughts about which app will work best for your business it may be a sensible idea to check out each service’s social metrics. These metrics are usually a sign of how popular a given service is and how wide is its online presence. For instance, in case of Facebook Helpjuice has 533 likes on their official page while Igloo Software profile is liked by 320 users.
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