Atlassian Confluence
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Configurable Authoring Workflow
- WYSIWYG HMTL Editor
- Attachments
- Instant Publishing
- Bulk Changes
- Autosave & Autorecover
- Future Publication & Expiration
- Search Function
- Content Widgets
- Escalation Workflow
- Public & Private Portals
- RESTful API
- CRM Integration
- Back Office Systems Integration
- Search Results Reporting
- Article Usage Tracking
- Article History & Audit Trail
Pricing Info
Pricing Info
Moxie Knowledgebase is a robust knowledge management software that places information at the fingertips of your support representatives. To enhance your agents’ assistance capabilities with this software, you can request custom enterprise pricing from the sales team by phone, email, or web form.
Integrations
Integrations
Moxie Knowledgebase supports integration with the following CRM systems:
- Salesforce
- Microsoft Dynamics
- BMC Remedy
The software can connect with the following types of back office software as well:
- Order Management
- Fulfillment Management
- Ticketing Management
Additionally, Moxie Knowledgebase gives you access to its API for further customization functionalities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Newegg, Epson, Siemens
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An always-accessible knowledge platform that can help your customer service representatives resolve issues expeditiously and make consumers happy with their swift responses.
Company Email
Contact No.
Company's Address
Moxie Software Inc.
1250 Bayhill Drive, Suite 200
San Bruno, CA 94066
USA
Moxie Knowledgebase Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Over 15 customizable templates for pages
- Videos, images, and GIFs for pages
- In-line and page comments
- Categories
- Structured page trees
- Search feature
- Joint editing
- @mentions for team members
- Organization-wide controls
- Streamlined user login
- Disaster recovery
- Comprehensive data backups
- Data redundancy
- Site governance capabilities
- Unlimited cloud storage
- Advanced admin permissions
- Data encryption
- GDPR compliance and Privacy Shield
- Self-managed solutions
- Disaster recovery
- Read-only mode for users
- Intelligent load distribution
- Dedicated support team
Pricing Info
Confluence is available at a wide variety of pricing plans.
Cloud Plans
Free
- Up to 10 users
- Unlimited spaces and pages
- Macros
- Structured page tree
- Page versioning
- Best practice template library
- Apps and integrations
- 2 GB file storage
- Community support
Standard – $5/user/month
- Up to 5,000 users
- All Free features
- Page and space permissions
- Anonymous access
- Audit logs
- 250 GB file storage
- 9–5 Standard support
Premium – $10/user/month
- Up to 5,000 users
- All Standard features
- Admin key
- Analytics
- Inspect permissions
- Copy space permissions
- 99.9% uptime SLA
- Unlimited storage
- 24/7 Premium support
Self-managed Plans
Server – $10 for 10 users (one-time payment)
- Complete control of your environment
- Single server deployment
- Perpetual license + free year of maintenance
Data Center – $15,000/year for 500 users
- Active-active clustering for high availability
- Annual term license + maintenance
- Atlassian-supported disaster recovery
Integrations
- JIRA
- Brikit Theme Press
- SharePoint Connector
- Ad hoc workflows
- Ink File Picker
- Balsamiq
- Gliffy
- draw.io
- Refined
- Google Drive
- Google Docs
- Comala
- Cenote Locpoint
- Trello
- OneDrive
- Office 365
- Navitabs
- PocketQuery
- GoEdit
The Atlassian Developer Network also gives you the resources to build your own add-ons and have them listed on the Atlassian Marketplace.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Facebook, Skype, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Collaboration software that lets you build your own workspace through customized pages, which facilitate easier knowledge sharing, ease collaboration, and improve user engagement. The platform offers various built-in templates for Pages, along with features to help organize these pages. Inline and page comments also speed up the feedback process.
Company Email
Contact No.
Company's Address
Level 6, 341 George St
Sydney, NSW 2000,
Australia
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You shouldn’t expect only a broad array of features and scalable pricing plans from a popular Knowledge Management Software. Almost as crucial as core features is a quality customer support. You want to guarantee that if you have any questions about Moxie Knowledgebase or Atlassian Confluence, or you struggle with some problems, or maybe you’ll want to ask for a certain change or functionality useful to your team you can rely on a responsive and helpful customer support. See whether services such as phone support, tickets or live chat are offered. Additionally, it’s a big plus if you can benefit from personal training or at least an FAQ you can use.
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