What is better Moxie Knowledgebase or Atlassian Confluence? Finding the best Knowledge Management Software product is all about assessing different solutions and determining the top application for your specific needs. Our exclusive algorythm gives you a brief look at the general rating of Moxie Knowledgebase and Atlassian Confluence. For all round quality and performance, Moxie Knowledgebase scored 8.2, while Atlassian Confluence scored 9.1. On the other hand, for user satisfaction, Moxie Knowledgebase earned 90%, while Atlassian Confluence earned 98%.
Below you can also check their functions, terms, plans, etc. to determine what application will be more appropriate for your needs. One key aspect to evaluate is whether the app allows you to enable and disable restrictions on various types of users to protect any confidential corporate data.
In the event you would like to quickly locate the optimal Knowledge Management Software according to our review team we suggest you examine one of these services: ServiceNow Knowledge Management, Zendesk, Zendesk.
Moxie Knowledgebase is a robust knowledge management software that places information at the fingertips of your support representatives. To enhance your agents’ assistance capabilities with this software, you can request custom enterprise pricing from the sales team by phone, email, or web form.
Moxie Knowledgebase supports integration with the following CRM systems:
Salesforce
Microsoft Dynamics
BMC Remedy
The software can connect with the following types of back office software as well:
Order Management
Fulfillment Management
Ticketing Management
Additionally, Moxie Knowledgebase gives you access to its API for further customization functionalities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Newegg, Epson, Siemens
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An always-accessible knowledge platform that can help your customer service representatives resolve issues expeditiously and make consumers happy with their swift responses.
The Atlassian Developer Network also gives you the resources to build your own add-ons and have them listed on the Atlassian Marketplace.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Facebook, Skype, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Collaboration software that lets you build your own workspace through customized pages, which facilitate easier knowledge sharing, ease collaboration, and improve user engagement. The platform offers various built-in templates for Pages, along with features to help organize these pages. Inline and page comments also speed up the feedback process.
You shouldn’t expect only a broad array of features and scalable pricing plans from a popular Knowledge Management Software. Almost as crucial as core features is a quality customer support. You want to guarantee that if you have any questions about Moxie Knowledgebase or Atlassian Confluence, or you struggle with some problems, or maybe you’ll want to ask for a certain change or functionality useful to your team you can rely on a responsive and helpful customer support. See whether services such as phone support, tickets or live chat are offered. Additionally, it’s a big plus if you can benefit from personal training or at least an FAQ you can use.
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