What is better Moxie Knowledgebase or KnowledgeOwl? It’s easy to our scoring system to provide you with a general idea which Knowledge Management Software product is will work better for your business. For overall product quality, Moxie Knowledgebase received 8.2 points, while KnowledgeOwl gained 8.0 points. At the same time, for user satisfaction, Moxie Knowledgebase scored 90%, while KnowledgeOwl scored 97%.
Specifics of their features, tools, supported platforms, customer support, plus more are provided below to help you get a more precise assessment. Remember to get only the functions that you need so you don’t waste money for features which are redundant.
Currently, the most significant services in our Knowledge Management Software category are: ServiceNow Knowledge Management, Zendesk, Zendesk.
Moxie Knowledgebase is a robust knowledge management software that places information at the fingertips of your support representatives. To enhance your agents’ assistance capabilities with this software, you can request custom enterprise pricing from the sales team by phone, email, or web form.
Moxie Knowledgebase supports integration with the following CRM systems:
Salesforce
Microsoft Dynamics
BMC Remedy
The software can connect with the following types of back office software as well:
Order Management
Fulfillment Management
Ticketing Management
Additionally, Moxie Knowledgebase gives you access to its API for further customization functionalities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Newegg, Epson, Siemens
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An always-accessible knowledge platform that can help your customer service representatives resolve issues expeditiously and make consumers happy with their swift responses.
KnowledgeOwl integrates with the following business systems and applications:
Single Sign On
Salesforce
Active Directory
Okta
Google Apps
Zendesk
Help Scout
Freshdesk
Kayako
Google Analytics
MixPanel
Hotjar
SnapEngage
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Floship, iMentor, Freedom Australia
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
KnowledgeOwl is a simple and easy to use knowledge base creator and content authoring tool designed to help users create professional looking knowledge bases.
If you are still having second thoughts about which app will work best for your company it might be a sound idea to check out each service’s social metrics. These metrics are quite often a way to see how popular every product is and how extensive is its online presence. For instance, in case of Facebook Moxie Knowledgebase has 144 likes on their official profile while KnowledgeOwl profile is liked by 19 people.
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