What is better KnowledgeOwl or Pipedrive? It’s easy to our scoring system to help you get a general idea which Customer Support Software product is better for your company. For overall product quality, KnowledgeOwl received 8.0 points, while Pipedrive earned 9.4 points. At the same time, for user satisfaction, KnowledgeOwl scored 97%, while Pipedrive scored 100%.
Details about their features, tools, supported platforms, customer support, etc. are given below to help you get a more accurate comparison. Don’t forget to get only the tools that you need so you don’t waste money for features which are redundant.
We know that not all companies have the time to examine a wide range of various products, so we prepared a list of suggestions that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk.
KnowledgeOwl integrates with the following business systems and applications:
Single Sign On
Salesforce
Active Directory
Okta
Google Apps
Zendesk
Help Scout
Freshdesk
Kayako
Google Analytics
MixPanel
Hotjar
SnapEngage
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Floship, iMentor, Freedom Australia
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
KnowledgeOwl is a simple and easy to use knowledge base creator and content authoring tool designed to help users create professional looking knowledge bases.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
Almost as crucial as features and customer support level are pricing packages offered by KnowledgeOwl and Pipedrive. Although pricing should not be the only element it’s surely an important thing to think about. You should try to find a flexible pricing package that can be matched with your business size and easily scaled up every time your business develops. You should be certain you don’t choose packages that include advanced features that you won’t use and always make an effort to contact with the vendor directly as big companies can often benefit from special pricing. You should also try out a free trial or demo of each solution to spend at least some time working with it. It’s a useful experience that doesn’t require you to spend any money and gives you a reliable overview of what it feels like to work with KnowledgeOwl and Pipedrive.
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