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Compare Salesforce CRM vs. Pipedrive

If you’re experiencing a tough time picking the right CRM Software product for your circumstances, we suggest that you compare the available software and see which tool offers more positive aspects. In particular, here you can compare Pipedrive (overall score: 9.7; user rating: 100%) vs. Salesforce CRM (overall score: 9.5; user rating: 99%) for their overall performance. You can even see which one provides more features that you need or which has more flexible pricing plans for your current budget. Working with a clear table to compare their features will significantly boost the possibility of finding the appropriate product for your company. Take a closer look at other aspects of the software such as intuitiveness, adaptability, scalability, and pricing terms. People who don't have much time or would like to get a CRM Software suggestion from our team may want to try out these top choices for the current year: Salesforce CRM, HubSpot CRM, Freshdesk.
Product

Salesforce CRM

VS

Pipedrive

VS

Salesforce CRM screenshot Pipedrive screenshot
Pricing Page

Our Score

Our Score

9.7 ?

Our Score

9.5 ?

Customer Experience

Customer Experience

Customer Experience

99% ?

Customer Experience

100% ?

Pricing

Pricing

$25

$12

Pricing Type

Pricing Type

Monthly payment | Annual Subscription Monthly payment | Annual Subscription
Complete Review

Complete Review

General Info

General Info

Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales.
Easy Links
Features

Features

Salesforce CRM FEATURES

  • Account and Contact Management
  • Opportunity Management and Score
  • Lead Management
  • Sales Data
  • File Sync
  • File Sharing
  • Sales Forecasting
  • Salesforce Mobile App
  • Contact Manager
  • Real-Time Visibility
  • Drag-and-Drop Interface
  • Dashboards
  • Visual Workflow
  • Multi-Currency Support
  • In-Line Editing
  • Lead Assignment and Routing
  • Rules-Based Lead Scoring
  • Einstein Lead Scoring
  • Web-to-Lead Capture
  • Campaign Management
  • Duplicate Blocking
  • Mass Email
  • Salesforce Engage
  • Email Templates
  • Campaign Influence
  • Einstein Activity Capture
  • Calendar
  • Sales Console App
  • Enterprise Territory Management
  • Opportunity Splits
  • Salesforce CPQ and Billing
  • Contracts, Orders, Quotes, Products, and Price Books
  • Chatter, Files, Topics, and Recommendations
  • Case Management
  • Lightning Bolt Solutions
  • Partner Communities
  • Lead Registration
  • Roles and Permissions
  • Process Builder
  • Lightning Platform
  • Web Services API
  • Google Apps Integration
  • File Storage Per User
  • Sandbox

Pipedrive FEATURES

  • Great Sales Pipeline View
  • Email integration
  • Goal Setting & Reporting
  • Contact History
  • Google Calendar & Contacts Integration
  • Powerful API
  • Mobile Apps
  • Full Customization
  • Roles & Organizational Hierarchy
  • Multi-Language
  • 24/7 Support
  • Timeline view
  • Sales reporting
  • Reliable and safe
  • Google Apps integration
  • Email tracking
  • Google Maps integration
  • Powerful API
  • Multi-language and multi-currency
  • Simple data import & export
Devices Supported

Devices Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Available Languages

Available Languages

English, Spanish, French, Italian, Dutch, Portugese, Swedish English
Email Address

Email Address

info@salesforce.com team@pipedrive.com
Supported Integrations

Supported Integrations

Salesforce CRM integrates with the following business systems and applications:

  • Force.com
  • Heroku
  • ExactTarget Fuel
  • Third-party apps at Salesforce AppExchange
  • Service Cloud
  • Marketing Cloud
  • Pardot,
  • Desk.com
  • Analytics Cloud
  • Data Cloud
  • JIRA
  • Freshdesk
  • FinancialForce
  • LeadExec
  • Samanage
  • Zuora
  • Zendesk

Pipedrive integrates with the following business systems and applications:

  • Highrise CRM
  • Google Apps
  • DropBox
  • Yesware
  • MailChimp
  • Zapier
  • Quote Roller
  • Google Maps
  • RightSignature
  • Ecquire
  • daPulse
  • SupportBee
  • ActiveCampaign
  • NiftyQuoter
  • Kato
  • Torpio
  • Bedrock Data
  • PandaDoc
  • Userlike
  • Woopra
  • Base CRM
  • Batchbook
  • Capsule CRM
  • Close.io
  • Maximizer
  • NetSuite CRM
  • Nimble
  • Nutshell
  • PipelineDeals
  • Redtail CRM
  • Sage ACT!
  • Salesforce
  • Saleslogix
  • SugarCRM
  • Zoho CRM
Vendor's Address

Vendor's Address

Salesforce.com, Inc.
The Landmark at One Market
Suite 300
San Francisco, CA 94105
USA
460 Park Ave South
New York, NY 10016
USA
Pricing Page

Pricing Page

Learn more about Salesforce CRM pricing Learn more about Pipedrive pricing
Popular Customers

Popular Customers

Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo SkyAnalytics, Contactzilla, Iterable, MaxwellHealth
Customer Types

Customer Types

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Medium Business | Freelancers
Phone Number

Phone Number

1-800-667-6389
Types of Support

Types of Support

Phone
Ticket Training
Live Support
Ticket Training
Pricing Plans

Pricing Plans

Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.

Lightning Essentials – $25/user/month

  • Account & Contact Management
  • Opportunity Management
  • Lead Management
  • Web-to-Lead Capture
  • Email Templates
  • Task Management
  • Activity Feed
  • Salesforce Mobile App (with Offline Functionality)
  • Chatter
  • Files
  • Configurable Reports and Dashboards
  • Case Auto-Assignment
  • Case Management
  • AppExchange
  • Lightning App Builder
  • Einstein Activity Capture
  • Data and File Storage per User
  • Inbox Mobile and Desktop Apps
  • Unlimited Online Training
  • Online Case Submission
  • Standard Success Plan

Lightning Professional – $75/user/month

  • All Features of Lightning Essentials, plus…
  • Lightning for Gmail/Outlook
  • Topics and Recommendations
  • Developer Sandbox
  • Lead Assignment and Routing
  • Mass Email
  • 2 Roles and Permission, Profiles and Page Layouts
  • 1 Sales Console App
  • 3 Record Types per Object
  • 5 Process Builder per Org
  • Rules-Based Lead Scoring
  • Person Accounts
  • Order
  • Lightning Sync
  • Products and Price Books
  • Quotes
  • Contracts
  • Google Apps Integration
  • Duplicate Blocking
  • Campaign Management
  • Forecasting Mobile App
  • Lead Registration
  • 3 Campaign Influence
  • Collaborative Forecasting
  • Knowledge (read-only)

Lightning Enterprise – $150/user/month

  • All Features of Lightning Professional, plus…
  • 5 Campaign Influence
  • Sales Teams
  • Calendar
  • Opportunity Score
  • Forecasting: Custom Opportunity Fields
  • Opportunity Splits
  • Enterprise Territory Management
  • Advanced Reporting Features
  • Lightning Platform
  • Unlimited Process Builder per Org
  • Workflow and Approval Automation
  • Unlimited Roles and Permissions, Record Types per Object, Configurable Profiles and Page Layouts
  • 1 Partial Sandbox
  • Web Services API

Lightning Unlimited – $300/user/month

  • All Salesforce CRM Features and Capabilities

Pipedrive is available in three SMB and enterprise pricing plans. All payment plans offer a free 14 days trial, and provide you the possibility to use the app free for 2 month is you decide to pay on annual basis.

The following paid plans are available:

Silver – $12 per user/month (billed annually), $15 per user for monthly fee

  • Smart email BCC
  • 2GB storage per user
  • Full sales management features
  • Chat and email support
  • Native integrations, API access

Gold – $24 per user/month (billed annually), $29 per user for monthly fee

  • Two-way full email sync
  • 5GB storage per user
  • Full sales management features
  • Chat and email support
  • Native integrations, API access
  • Open and click tracking
  • Scheduler
  • Smart Contact Data

Platinum – $49.17 per user/month (billed annually), $59 per user for monthly fee

  • Two-way full email sync
  • 100GB storage per user
  • Full sales management features
  • Chat and email support
  • Native integrations
  • API access
  • Dedicated hosting
  • Advanced security
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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No CRM Software will be able to cover all the requirements of a specific team. While core features of Pipedrive and Salesforce CRM should matter you should also thoroughly explore the integrations supported by each app. Quote frequently you will already be making use of other types of B2B software in your company and it’s always wiser to choose software that integrate well with one another. With that approach you can ensure an effortless transfer of information between your teams and services, which can really reduce time wasted on migrating between one service and the other.