What is better Salesforce CRM or Microsoft Dynamics 365? Getting the right CRM Software product is as simple as contrasting the strong and weaker characteristics and terms offered by Salesforce CRM and Microsoft Dynamics 365. Here it's also possible to match their all round scores: 9.7 for Salesforce CRM vs. 9.2 for Microsoft Dynamics 365. Or you can check their general user satisfaction rating, N/A% for Salesforce CRM vs. 96% for Microsoft Dynamics 365.
We suggest that you put some effort and examine their specific functions and figure out which one is the better option for your organization. Moreover. don’t forget to take into account your company’s or industry’s special circumstances, for instance, a multilingual solution for a global company or a mobile platform to help you work away from your office.
Those of you who want to save some time or need a CRM Software recommendation from our experts might want to try out these top choices for this year: HubSpot Smart CRM, Freshsales, Salesforce CRM.
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
Cloud-based CRM and ERP applications powered by cutting-edge technology, such as AI and machine learning. Includes modules for marketing, sales, service, finance, operations, and commerce. Provides a 360-degree view of your organization to uncover real-time insights that drive better business outcomes.
If you compare different CRM Software solutions you shouldn’t simply look at their list of features and offered pricing packages. Consider that the service must be meeting your requirements and team so the more flexible their offer the better. Check what OSes are supported by Salesforce CRM and Microsoft Dynamics 365 and ensure you will obtain mobile support for whatever devices you work on in your company. You should also learn which languages and geographies are supported, as this could be a key element for many firms.
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