What is better Salesforce CRM or Microsoft Dynamics 365? There are numerous CRM Software products in the market these days. The ideal way to find out which app fits your needs best is to evaluate them side by side. For example, here you can compare Salesforce CRM and Microsoft Dynamics 365 for their overall score (9.7 vs. 9.2, respectively) or their user satisfaction rating (N/A% vs. 96%, respectively).
You can even compare their capabilities and pricing stipulations along with other valuable facts below. When matching products be sure to compare their related features and mark their disparities to obtain a clearer picture of both deals. What is more remember to evaluate non-core features such as security, backup, usability, and customer support.
Currently, the best products in our CRM Software category are: Freshsales, HubSpot Smart CRM, Salesforce CRM.
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
Cloud-based CRM and ERP applications powered by cutting-edge technology, such as AI and machine learning. Includes modules for marketing, sales, service, finance, operations, and commerce. Provides a 360-degree view of your organization to uncover real-time insights that drive better business outcomes.
You shouldn’t count on only a broad range of features and flexible pricing packages from a well-known CRM Software. Almost as crucial as main features is a trustworthy customer support. You want to make sure that when you have any questions about Salesforce CRM or Microsoft Dynamics 365, or you struggle with some problems, or maybe you’ll want to ask for a specific change or functionality useful to your company you can rely on a responsive and helpful customer support. Examine whether options such as phone support, tickets or live chat are offered. What is more, it’s a major asset if you are able to enjoy personal training or at the very least an FAQ you can use.
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