What is better Salesforce CRM or Pipedrive? Various businesses need different types of CRM Software. To understand well which solution meets your requirements, think of comparing various options feature by feature including their terms and prices. Likewise, you can get a quick idea of their general efficiency and customer feedback by having a look at our smart scoring system.
The results are: Salesforce CRM (9.7) vs. Pipedrive (9.4) for all round quality and usefulness; Salesforce CRM (N/A%) vs. Pipedrive (100%) for user satisfaction rating. Check out their high and low points and find out which software is a more sensible choice for your company. A simple, practical tactic is to note down the pros and cons of both solutions next to each other and find out which software comes on top.
We did our best to review all popular CRM Software services offered out there, but among all the ones we reviewed these three caught our special attention: Salesforce CRM, Freshsales, HubSpot Smart CRM.
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
Almost as crucial as useful features and user support responsiveness are pricing packages offered by Salesforce CRM and Pipedrive. While price should not be the sole factor it’s definitely a key thing to consider. You should try to find a flexible pricing plan that can be adjusted to your business size and painlessly scaled up if your team expands. Be sure that you don’t pick pricing plans that include complex functionalities that you won’t find a use for and always try to contact with the vendor directly as enterprises can usually benefit from special pricing. You should also give a chance to a free trial or demo of every app to spend at least some time using it. It’s a helpful experience that doesn’t ask you to pay any money and gives you a practical overview of what it feels like to work with Salesforce CRM and Pipedrive.
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