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Compare Salesforce CRM vs. Pipedrive

The perfect CRM Software is a service that can address your company’s unique needs. It’s easy to determine which alternative works really with your industry if you assess different products before you decide which one is the best. For instance, Salesforce CRM and Pipedrive are scored at 9.5 and 9.7, respectively, for total quality and performance. Likewise, Salesforce CRM and Pipedrive have a user satisfaction rating of 99% and 100%, respectively, which suggests the general feedback they get from customers. Even better, talk to a regular client of the software and solicit their comments concerning the solution in question. If you need to quickly identify the more reliable CRM Software according to our experts we recommend you check out the following services: Salesforce CRM, HubSpot CRM, Freshdesk.
Comparison

Salesforce CRM

VS

Pipedrive

VS

Salesforce CRM screenshot Pipedrive screenshot
Pricing Details

Our Score

Our Score

9.7 ?

Our Score

9.5 ?

Customer Experience

Customer Experience

Customer Experience

99% ?

Customer Experience

100% ?

Price

Price

$25

$12

Pricing Model

Pricing Model

Monthly payment | Annual Subscription Monthly payment | Annual Subscription
Full Review

Full Review

General Description

General Description

Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales.
Useful Links
Available Features

Available Features

Salesforce CRM FEATURES

  • Account and Contact Management
  • Opportunity Management and Score
  • Lead Management
  • Sales Data
  • File Sync
  • File Sharing
  • Sales Forecasting
  • Salesforce Mobile App
  • Contact Manager
  • Real-Time Visibility
  • Drag-and-Drop Interface
  • Dashboards
  • Visual Workflow
  • Multi-Currency Support
  • In-Line Editing
  • Lead Assignment and Routing
  • Rules-Based Lead Scoring
  • Einstein Lead Scoring
  • Web-to-Lead Capture
  • Campaign Management
  • Duplicate Blocking
  • Mass Email
  • Salesforce Engage
  • Email Templates
  • Campaign Influence
  • Einstein Activity Capture
  • Calendar
  • Sales Console App
  • Enterprise Territory Management
  • Opportunity Splits
  • Salesforce CPQ and Billing
  • Contracts, Orders, Quotes, Products, and Price Books
  • Chatter, Files, Topics, and Recommendations
  • Case Management
  • Lightning Bolt Solutions
  • Partner Communities
  • Lead Registration
  • Roles and Permissions
  • Process Builder
  • Lightning Platform
  • Web Services API
  • Google Apps Integration
  • File Storage Per User
  • Sandbox

Pipedrive FEATURES

  • Great Sales Pipeline View
  • Email integration
  • Goal Setting & Reporting
  • Contact History
  • Google Calendar & Contacts Integration
  • Powerful API
  • Mobile Apps
  • Full Customization
  • Roles & Organizational Hierarchy
  • Multi-Language
  • 24/7 Support
  • Timeline view
  • Sales reporting
  • Reliable and safe
  • Google Apps integration
  • Email tracking
  • Google Maps integration
  • Powerful API
  • Multi-language and multi-currency
  • Simple data import & export
Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Medium Business | Freelancers
Company's Address

Company's Address

Salesforce.com, Inc.
The Landmark at One Market
Suite 300
San Francisco, CA 94105
USA
460 Park Ave South
New York, NY 10016
USA
Contact Email

Contact Email

info@salesforce.com team@pipedrive.com
Available Integrations

Available Integrations

Salesforce CRM integrates with the following business systems and applications:

  • Force.com
  • Heroku
  • ExactTarget Fuel
  • Third-party apps at Salesforce AppExchange
  • Service Cloud
  • Marketing Cloud
  • Pardot,
  • Desk.com
  • Analytics Cloud
  • Data Cloud
  • JIRA
  • Freshdesk
  • FinancialForce
  • LeadExec
  • Samanage
  • Zuora
  • Zendesk

Pipedrive integrates with the following business systems and applications:

  • Highrise CRM
  • Google Apps
  • DropBox
  • Yesware
  • MailChimp
  • Zapier
  • Quote Roller
  • Google Maps
  • RightSignature
  • Ecquire
  • daPulse
  • SupportBee
  • ActiveCampaign
  • NiftyQuoter
  • Kato
  • Torpio
  • Bedrock Data
  • PandaDoc
  • Userlike
  • Woopra
  • Base CRM
  • Batchbook
  • Capsule CRM
  • Close.io
  • Maximizer
  • NetSuite CRM
  • Nimble
  • Nutshell
  • PipelineDeals
  • Redtail CRM
  • Sage ACT!
  • Salesforce
  • Saleslogix
  • SugarCRM
  • Zoho CRM
Available Plans

Available Plans

Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.

Lightning Essentials – $25/user/month

  • Account & Contact Management
  • Opportunity Management
  • Lead Management
  • Web-to-Lead Capture
  • Email Templates
  • Task Management
  • Activity Feed
  • Salesforce Mobile App (with Offline Functionality)
  • Chatter
  • Files
  • Configurable Reports and Dashboards
  • Case Auto-Assignment
  • Case Management
  • AppExchange
  • Lightning App Builder
  • Einstein Activity Capture
  • Data and File Storage per User
  • Inbox Mobile and Desktop Apps
  • Unlimited Online Training
  • Online Case Submission
  • Standard Success Plan

Lightning Professional – $75/user/month

  • All Features of Lightning Essentials, plus…
  • Lightning for Gmail/Outlook
  • Topics and Recommendations
  • Developer Sandbox
  • Lead Assignment and Routing
  • Mass Email
  • 2 Roles and Permission, Profiles and Page Layouts
  • 1 Sales Console App
  • 3 Record Types per Object
  • 5 Process Builder per Org
  • Rules-Based Lead Scoring
  • Person Accounts
  • Order
  • Lightning Sync
  • Products and Price Books
  • Quotes
  • Contracts
  • Google Apps Integration
  • Duplicate Blocking
  • Campaign Management
  • Forecasting Mobile App
  • Lead Registration
  • 3 Campaign Influence
  • Collaborative Forecasting
  • Knowledge (read-only)

Lightning Enterprise – $150/user/month

  • All Features of Lightning Professional, plus…
  • 5 Campaign Influence
  • Sales Teams
  • Calendar
  • Opportunity Score
  • Forecasting: Custom Opportunity Fields
  • Opportunity Splits
  • Enterprise Territory Management
  • Advanced Reporting Features
  • Lightning Platform
  • Unlimited Process Builder per Org
  • Workflow and Approval Automation
  • Unlimited Roles and Permissions, Record Types per Object, Configurable Profiles and Page Layouts
  • 1 Partial Sandbox
  • Web Services API

Lightning Unlimited – $300/user/month

  • All Salesforce CRM Features and Capabilities

Pipedrive is available in three SMB and enterprise pricing plans. All payment plans offer a free 14 days trial, and provide you the possibility to use the app free for 2 month is you decide to pay on annual basis.

The following paid plans are available:

Silver – $12 per user/month (billed annually), $15 per user for monthly fee

  • Smart email BCC
  • 2GB storage per user
  • Full sales management features
  • Chat and email support
  • Native integrations, API access

Gold – $24 per user/month (billed annually), $29 per user for monthly fee

  • Two-way full email sync
  • 5GB storage per user
  • Full sales management features
  • Chat and email support
  • Native integrations, API access
  • Open and click tracking
  • Scheduler
  • Smart Contact Data

Platinum – $49.17 per user/month (billed annually), $59 per user for monthly fee

  • Two-way full email sync
  • 100GB storage per user
  • Full sales management features
  • Chat and email support
  • Native integrations
  • API access
  • Dedicated hosting
  • Advanced security
Prominent Clients

Prominent Clients

Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo SkyAnalytics, Contactzilla, Iterable, MaxwellHealth
Languages

Languages

English, Spanish, French, Italian, Dutch, Portugese, Swedish English
Available Devices

Available Devices

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Types of Support

Types of Support

Phone
Ticket Training
Live Support
Ticket Training
Pricing Details

Pricing Details

Learn more about Salesforce CRM pricing Learn more about Pipedrive pricing
Phone No.

Phone No.

1-800-667-6389
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Every time you compare various CRM Software products you shouldn’t only look at their list of features and offered pricing plans. Keep in mind the app must be matching your requirements and company so the more flexible their offer the better. Check what systems are supported by Salesforce CRM and Pipedrive and make sure you will get mobile support for whichever devices you work on in your company. It may also be a good idea to learn which languages and geographies are supported, as this could be a deal breaker for many companies.