What is better Pipedrive or ScreenConnect? A good way to choose the right Customer Support Software product for your firm is to cross-check the solutions against each other. Here you can compare Pipedrive and ScreenConnect and see their functions compared contrastively to help you pick which one is the better product.
Similarly, you can examine their overall ratings, including: overall score (Pipedrive: 9.4 vs. ScreenConnect: 9.0) and user satisfaction (Pipedrive: 100% vs. ScreenConnect: 96%). Analyze their distinctive features and similarities and discover which one outperforms the other. Likewise, think about how your business will look like in the future; will your business outgrow the app in the next couple of years?
We know that not all people have enough time to test a large number of different solutions, so we created a list of recommendations that you may find useful. Our top choices for the CRM Software category are: HubSpot Smart CRM, Salesforce CRM, Freshsales.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
No Customer Support Software will manate to solve all the requirements of a business. While key functionalities of Pipedrive and ScreenConnect should matter you should also carefully analyze the integrations offered by each solution. Quote frequently you will already be working with various kinds of SaaS software in your company and it’s always wiser to select software that integrate well with one another. That way you can be certain of a smooth transfer of information between your teams and apps, which can considerably reduce time devoted to migrating between one service and the next.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
