What is better Pipedrive or ScreenConnect? Getting the most effective Customer Support Software for your company is crucial to increasing your company’s productivity. In our platform, you can easily examine a wide range of solutions to see which one is the most suitable software for your requirements. Here you can match Pipedrive vs. ScreenConnect and check out their overall scores (9.4 vs. 9.0, respectively) and user satisfaction rating (100% vs. 96%, respectively).
It's also possible to analyze the specifics of prices, terms and conditions, plans, services, tools, and more, and find out which software offers more benefits for your business. As a rule of thumb, go for the business software that allows you to change the features and pricing to complement your company growth or lack of it.
We are aware that not all companies have the time to test a wide range of different products, so we created a list of recommendations that you may find useful. Our top selections for the CRM Software category are: HubSpot Smart CRM, Salesforce CRM, Freshsales.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
The services analyzed on this page are only a small part of our entire Customer Support Software category and you should keep in mind that there may be better solutions out there. If you would like to guarantee you make the wisest choice for your business we strongly encourage you to compare more products first. You may also want to check out our top 10 Customer Support Software list to find out which services are at the moment the highest-rated ones and leaders in the market.
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