What is better ScreenConnect or Pipedrive? When you compare ScreenConnect and Pipedrive, it is possible to see which Customer Support Software product is the more suitable option. This ensures that your organization can select the most productive and efficient software. You can check the details, like available tools, pricing, plans offered by each vendor, offer terms, and more
We also let you check their all round scores to know which one appears to be more beneficial for your firm. ScreenConnect has 9.0 points for overall quality and 96% rating for user satisfaction; while Pipedrive has 9.4 points for overall quality and 100% for user satisfaction. You can also check which software business is more dependable by sending an an email question to both and see which company replies sooner.
Users who are pressed for time or want a Remote Support Software advice from our experts may want to examine these top choices for the current year: Zendesk, ScreenConnect, Atera.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
The apps compared on this page are merely a sliver of our complete Customer Support Software category and you should take into account that there may be more reliable alternatives out there. If you want to ensure you make the best possible choice for your team we strongly encourage you to compare more solutions first. You may also want to check out our top 10 Customer Support Software ranking to find out which apps are in the current year the highest-rated ones and dominate the market.
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