What is better ScreenConnect or Sellsy Helpdesk? If you need to get a easy way to learn which Help Desk Software product is better, our unique system gives ScreenConnect a score of 9.0 and Sellsy Helpdesk a score of 7.3 for overall quality and performance. Moreover, ScreenConnect is rated at 96%, while Sellsy Helpdesk is rated N/A% for their user satisfaction level.
You can also assess their product details, including features, tools, options, plans, costs, and many more. See if the application can customize at least part of its funnels to make sure it matches your own business workflows.
At the moment, the most popular products in our Remote Support Software category are: Atera, Zendesk, ScreenConnect.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Sellsy is a cloud hosted bundled solution but available in modular pricing and on per month and per staff setup:
Sellsy subscriptions ($44.90 monthly; $224.50 for 6 months; $449 for one year): administrator access; estimates, invoices, etc.; tasks, emails, and agenda; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector.
Staff ($10 per staff): individual access; custom settings; collaborative tools; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector
If you are still having second thoughts about which software will perform best for your business it might be a sensible idea to take a look at each service’s social metrics. Such metrics are usually a sign of how popular every product is and how extensive is its online presence. For instance ScreenConnect Twitter account has currently 15200 followers. At the same time Sellsy Helpdesk Twitter is followed by 277 people.
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