What is better ScreenConnect or Sellsy Helpdesk? You have such a wide range of Help Desk Software options in today’s state of that industry that deciding on the best product may be overwhelming. On our comparison page, we let you review the tool, terms and conditions, available plans, and more details of ScreenConnect and Sellsy Helpdesk.
It’s also possible to examine their score (9.0 for ScreenConnect vs. 7.3 for Sellsy Helpdesk) and user satisfaction level (96% for ScreenConnect vs. N/A% for Sellsy Helpdesk). The scores and ratings provide you with a solid idea how both these software products perform. Moreover, check if the solution can integrate with existing business apps to promote greater productivity.
In the event you want to quickly find the best Remote Support Software according to our review team we recommend you examine the following solutions: ScreenConnect, Zendesk, Atera.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Sellsy is a cloud hosted bundled solution but available in modular pricing and on per month and per staff setup:
Sellsy subscriptions ($44.90 monthly; $224.50 for 6 months; $449 for one year): administrator access; estimates, invoices, etc.; tasks, emails, and agenda; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector.
Staff ($10 per staff): individual access; custom settings; collaborative tools; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector
In the event you are still having second thoughts about which product will perform best for your company it may be a sensible idea to take a look at each service’s social metrics. These metrics are usually a way to see how popular every software is and how extensive is its online presence. For example ScreenConnect Twitter profile has currently 15200 followers. At the same time Sellsy Helpdesk Twitter is followed by 277 people.
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