Mojo Helpdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Personalized email address
- Quick ticket routing
- Direct access to client data
- Exchange notes
- Seamless integration with Sellsy CRM
- Integration with other Sellsy business modules
Pricing Info
Pricing Info
Sellsy is a cloud hosted bundled solution but available in modular pricing and on per month and per staff setup:
Sellsy subscriptions ($44.90 monthly; $224.50 for 6 months; $449 for one year): administrator access; estimates, invoices, etc.; tasks, emails, and agenda; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector.
Staff ($10 per staff): individual access; custom settings; collaborative tools; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector
Module subscriptions
- Helpdesk management ($15 per month)
- CRM pipeline license ($10 per month/user)
- Purchases and margins ($15 per month)
- Expenses ($15 per month)
- Project management ($20 per month)
- Subscriptions management ($15 per month)
- Inventory management ($20 per month)
- Cash register license ($55 per month)
- Bill hours ($15 per month/user)
Integrations
Integrations
- Gmail
- Google Drive
- Google Apps
- Outlook
- Dropbox
- MailChimp
- Simple Mail
- PayPal
- Stripe
- Bluepaid
- WordPress
- Drupal
- MailJet
- Presta Shop
- Joomla!
- CRM
- Invoicing
- Teamwork
- Purchases
- Stocks
- Point-of-sale
- API to create the following:
- connector
- contact lists
- data analysis
- e-commerce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
CTM Inc., Metch Ltd., Infolab26, FMAU, Vaporissimo.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Designed to be an all-in-one solution that combines help desk, CRM, inventory, and accounting to create a seamless pipeline of business operations.
Company Email
contact@sellsy.com
Contact No.
Company's Address
60 Broad Street Suite 3502, New York City - NY 10004 United States
Sellsy Helpdesk Comparisons
Popular Sellsy Helpdesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Customizable Ticket Forms
- API Access
- Built-in Performance Tracking
- SSL 256-bit Data Encryption
- Use your own Custom Domain
- Time Saving Automations
- Integration with Google Apps
- Full Email Integration
- Built In Reports
- Importing and Exporting Enabled
- Web-based Customer Portal
- Incorporate SLA Targets
- It’s an web based application, so no need to install any other software to use Mojo Helpdesk
- Easy ticket creation from web or email
- Automatic case routing base on ticket category
- Customer satisfaction ratings
- Ticket centralization and management
- Web-based customer portal for users
- Easy assignment of requests to your staff
- Real-time reporting
- Automations
- Service levels
- Powerful search
- Single Sign up
- API integration with SOAP and XML
- Help desk activity reporting
- Written in Ruby on Rails and Ajax
- Linux, Mysql and Apache supported Backend
- Better tracking of customer satisfaction
- Better monitoring of time spent on tickets
- Easy data import and export
Pricing Info
Mojo Helpdesk offers a free trial plan for 30 days. You do not need a credit card for the trial version. It currently has four plans:
Plus: $24/month
- As low as $2 per agent/month
- Agents: 15
- Unlimited tickets
- Automation: 5
- Daily API Limit: 5000
- File Uploads: 500 MB
- Email Notifications
- User Satisfaction Ratings
- Service Levels Agreements
- Email Integration
- Multiple Ticket Forms: 3
Business: $49/month
- Unlimited agents
- Unlimited tickets
- Automation: 10
- Daily API Limit: 10000
- File Uploads: 3 GB
- Email Notifications
- User Satisfaction Ratings
- Service Levels Agreements
- Email Integration
- Multiple Ticket Forms: 6
- Secure 256-bit SSL Encryption
Enterprise: $99/month
- The most popular plan
- Unlimited agents
- Unlimited tickets
- Automation: 20
- Daily API Limit: 20000
- File Uploads: 100 GB
- Email Notifications
- User Satisfaction Ratings
- Service Levels Agreements
- Email Integration
- Multiple Ticket Forms: 11
- Secure 256-bit SSL Encryption
- Custom Branding
- Time Tracking
- Purchase Order & Paper Invoice
- Unlimited Phone Support
Enterprise Plus: $149/month
- The most popular plan
- Automations: 50
- Daily API Limit: 35000
- File Uploads: 1 TB
- Email Notifications
- User Satisfaction Ratings
- Service Levels Agreements
- Email Integration
- Multiple Ticket Forms: 99
- Secure 256-bit SSL Encryption
- Custom Branding
- Time Tracking
- Purchase Order & Paper Invoice
- Unlimited Phone Support
Integrations
- Google Apps
- Mojo Helpdesk API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Toshiba, Harvard University, Miramax Films, San Antonio Spurs
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A simple helpdesk app with a “Google-like” interface for customer support and internal task tracking where requests are centralized, assorted, and quickly assigned for processing.
Company Email
mojohelpdesk@support.metadot.com
Contact No.
Company's Address
9020 N. Capital of Texas Hwy
Great Hills Corp Ctr 1-365
Austin, Tx 78759 - USA
Mojo Helpdesk Comparisons
Popular Mojo Helpdesk Alternatives
You should keep in mind that while both Sellsy Helpdesk and Mojo Helpdesk may offer an outstanding array of features each app might be designed for a different business size. If you are analyzing various solutions you may want to focus on a business size they are catering to. Some elements may scale up efficiently for huge enterprises but if you have a small or medium business it’s often more sensible to avoid paying for advanced features that you might never use.
Page last modified