What is better Mojo Helpdesk or ManageEngine ServiceDesk Plus? If you wish to have a easy way to find out which Help Desk Software product is better, our proprietary algorythm gives Mojo Helpdesk a score of 8.3 and ManageEngine ServiceDesk Plus a score of 8.7 for all round quality and performance. Moreover, Mojo Helpdesk is rated at N/A%, while ManageEngine ServiceDesk Plus is rated 100% for their user satisfaction level.
You can also evaluate their product details, including functions, tools, options, plans, costs, and much more. See if the software can customize some of its processes to ensure the app fits your own business processes.
Users who don't have much time or could use a recommendation from our experts might want to examine these top choices for the current year: .
Toshiba, Harvard University, Miramax Films, San Antonio Spurs
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple helpdesk app with a “Google-like” interface for customer support and internal task tracking where requests are centralized, assorted, and quickly assigned for processing.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
Every time you choose a software that you are sure will work best for your business you shouldn’t just focus on what experts have to say about it. In many cases individual experience with the product may be different, depending on your own preferences and work processes. That’s why in our reviews we also provide our User Satisfaction Rating for every service to give you an immediate impression of how actual users of Mojo Helpdesk and ManageEngine ServiceDesk Plus estimate their experience with the app. Our algorithm is built around complex analysis of product appearances on other websites, social media and blogs, so you will receive a complete and credible picture of what other customers think about each software. In this example Mojo Helpdesk got a total satisfaction rating at N/A% while for ManageEngine ServiceDesk Plus 100% of people say they had a positive experience with it.
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