Compare ManageEngine ServiceDesk vs. Mojo HelpdeskThere is a wide range of Help Desk Software products out there today. The best way to find out which service fits your needs best is to compare them side by side. As an example, here you can review Mojo Helpdesk and ManageEngine ServiceDesk for their overall score (8.3 vs. 8.7, respectively) or their user satisfaction rating (98% vs. 100%, respectively). You can even examine their functions and pricing terms and other helpful data below. When matching products make sure you compare their related advantages and mark their differences to have a clearer picture of both deals. What is more keep in mind to check non-core issues like security, backup, ease-of-use, and customer support. Users who are pressed for time or need a Contract Lifecycle Management Software recommendation from our experts may want to try out these top choices for this year: IBM Emptoris, ManageEngine ServiceDesk, SAP Ariba.
|Monthly payment | One-time payment | Quote-based||Monthly payment|
ManageEngine ServiceDesk is an integrated help desk solution offering asset and project management built on the ITIL framework.
A simple helpdesk app with a “Google-like” interface for customer support and internal task tracking where requests are centralized, assorted, and quickly assigned for processing.
|Learn more about ManageEngine ServiceDesk pricing||Learn more about Mojo Helpdesk pricing|
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Professional (IT Help Desk + Asset)
Enterprise (IT Help Desk + Asset + ITIL)
Mojo Helpdesk offers a free trial plan for 30 days. You do not need a credit card for the trial version. It currently has four plans:
Enterprise Plus: $149/month
|+1-800-443-6694||1 512 346 0360|
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
ManageEngine Service Desk is designed to work with the following add-ons and plug-ins to ensure unparalleled functionality and enable businesses to meet and satisfy their varying customer service needs.
|English, Dutch||English, Europe, Asia, Australia, China, Germany, India, Japan, Latin America, Middle-East|
|Hallmark, Lufthansa, GE, Intel, Airbus||Toshiba, Harvard University, Miramax Films, San Antonio Spurs|
| Zoho Corporation|
4141 Hacienda Drive
Pleasanton, CA 94588
| 9020 N. Capital of Texas Hwy|
Great Hills Corp Ctr 1-365
Austin, Tx 78759 - USA
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All the data, details and experiences that we offered in this comparison were collated from official company sites, promotional materials available online, actual experience from real users as well as our own hands-on use of every solution by an expert. We put a lot of effort to thoroughly analyze every solution, as a result we not only study it ourselves, but we also match our observations with experiences of other people from the B2B community.