What is better ManageEngine ServiceDesk Plus or ITM Asset Management? Getting the best IT Asset Management Software for your organization is not that easy with various features, options, and terms to check. However, relying on our review platform will make it possible for you to simplify the selection process by showing all major apps in one place.
For instance, you can contrast ManageEngine ServiceDesk Plus and ITM Asset Management for their tools and overall scores, namely, 8.7 and 8.2, respectively. Likewise, you can check which product has higher general user satisfaction rating: 100% (ManageEngine ServiceDesk Plus) and 60% (ITM Asset Management) to find out which product is the better option for your business. Don’t simply pick the service with the cheapest price, but the one that offers the best value.
At this time, the top products in our Service Desk Software category are: Zendesk, LiveAgent, Freshservice.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
ITM Asset Management offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
ITM Asset Management is capable of integrating with other third-party solutions such as Google Apps and Active Directory. The solution also offers access to its API for custom connections. For more information regarding bi-directional synchronizations, visit the website.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A multi-functional asset management and health-monitoring tool.
If you are still having second thoughts about which software will work best in your case it may be a sensible idea to analyze each service’s social metrics. Such metrics are quite often a sign of how popular each software is and how big is its online presence. For instance, in case of Facebook ManageEngine ServiceDesk Plus has 15368 likes on their official page while ITM Asset Management profile is liked by 155 people.
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