What is better ManageEngine ServiceDesk Plus or Asset Tracker for Jira? Selecting the most appropriate IT Asset Management Software for your organization is not that easy with a lot of functions, options, and terms to choose from. But, depending on our review platform will make it possible for you to cut down the necessary steps by showing all major products in one place.
For example, you can contrast ManageEngine ServiceDesk Plus and Asset Tracker for Jira for their features and overall scores, namely, 8.7 and 8.5, respectively. Likewise, you can check which product has higher general user satisfaction rating: 100% (ManageEngine ServiceDesk Plus) and 90% (Asset Tracker for Jira) to find out which software is the better option for your company. Don’t just buy the solution with the most attractive price, but the one that gives the best value for your money.
Currently, the most popular products in our Service Desk Software category are: LiveAgent, Freshservice, Zendesk.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
No IT Asset Management Software will manate to solve all the needs of a specific team. While core functionalities of ManageEngine ServiceDesk Plus and Asset Tracker for Jira are obviously a priority you should also carefully examine the integrations offered by every software. In many cases you will already be working with various kinds of B2B software in your company and it’s much more beneficial to opt for services that integrate well with each other. That way you will be able to guarantee a smooth exchange of information between your teams and apps, which can considerably reduce time spent on migrating between one app and the next.
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