What is better ManageEngine ServiceDesk Plus or monday.com? When you need a competent IT Asset Management Software product for your company you should invest time and assess several options. It doesn’t have to be challenging, and can be as straightforward as matching their functionalities in a table like the one below. You will also get a brief idea how each product operates. As an example, on this page you can check ManageEngine ServiceDesk Plus’s overall score of 8.7 and compare it against monday.com’s score of 9.8; or ManageEngine ServiceDesk Plus’s user satisfaction level at 100% versus monday.com’s 99% satisfaction score.
The comparison can help you spot the pros and cons of each application, and make up your mind on which one matches your requirements better. Beyond the main features, the solution which is simple and intuitive is always the better choice.
In case you you want to quickly locate the top Service Desk Software according to our review team we recommend you check out these services: LiveAgent, Zendesk, Freshservice.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
monday.com is an open API system, which means that develops can build custom connections, and integrate it with literally any third-party system or application. Premade integrations include:
Outlook
Microsoft Teams
Dropbox
Slack
Zoom
Google Calendar
Google Drive
Excel
Gmail
LinkedIn
OneDrive
Zapier
Adobe Creative Cloud
Salesforce
Zendesk
Copper
Shopify
Twilio
Stripe
Woocommerce
Pipedrive
SurveyMonkey
Mailchimp
Facebook Ads
HubSpot
Typeform
Clearbit
Jotform
Box.com
Eventbrite
Data Studio
Hootsuite
GitLab
Jira
GitHub
PagerDuty
Toggl
Basecamp
Asana
Trello
Harvest
Todoist
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Uber, NBC Universal, Fiverr.com, Saatchi Art
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An industry-leading collaboration app for on-site and remote work teams. This leverages tools such as Kanban boards, Gantt charts, and workflow automations to help teams handle any type of project. It also seamlessly integrates with third-party apps to ensure easier adoption and extend its capabilities.
The solutions examined on this page are only a small sample of our full IT Asset Management Software category and you should remember that there might be more reliable solutions available. If you want to guarantee you make the best possible choice for your company we strongly urge you to compare more services first. You can also consider to check out our top 10 IT Asset Management Software ranking to find out which services are now the highest-rated ones and leaders in the market.
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