What is better ManageEngine ServiceDesk Plus or InvGate Assets? You have such a wide range of IT Asset Management Software alternatives in today’s state of that industry that deciding on the best product can be frustrating. On our comparison page, we let you review the features, terms and conditions, available plans, and more details of ManageEngine ServiceDesk Plus and InvGate Assets.
It’s also possible to assess their score (8.7 for ManageEngine ServiceDesk Plus vs. 8.3 for InvGate Assets) and user satisfaction level (100% for ManageEngine ServiceDesk Plus vs. N/A% for InvGate Assets). The scores and ratings provide you with a general idea how both these software products perform. In addition, make sure if the software can integrate with your current business apps to guarantee greater productivity.
We realize that not all businesses have the time to try out a wide range of various solutions, so we came up with a list of recommendations that you may find useful. Our top choices for the Service Desk Software category are: Zendesk, Freshservice, LiveAgent.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
Seamless integration with InvGate Service Desk for better issue resolution.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Toyota, Nike, PWC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A fit-for-purpose IT asset management (ITAM) software for private enterprises and medium & large organizations in all industries including NGOs, government, and educational institutions.
You shouldn’t expect exclusively a wide array of features and adjustable pricing packages from a credible IT Asset Management Software. Almost as essential as core features is a top-notch customer support. You want to ensure that if you have any questions about ManageEngine ServiceDesk Plus or InvGate Assets, or you face some problems, or maybe you’ll want to request a specific update or functionality useful to your business you can trust in a responsive and helpful customer support. Check out if services such as phone support, tickets or live chat are available. It’s also a significant advantage if you are able to profit from personal training or at the very least an FAQ you can use.
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