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Compare InvGate Assets vs SysAid

What is better InvGate Assets or SysAid? To ensure that you get the most useful and productive IT Asset Management Software for your firm, you have to compare products available on the market. For example, here it is possible to match InvGate Assets’s overall score of 8.3 against SysAid’s score of 9.0. You can even examine their general user satisfaction: InvGate Assets (100%) vs. SysAid (98%).

What’s more, you can compare their good and bad points feature by feature, including their offered terms and rates. By comparing products you are improving your chances to select the right software for your needs. It’s clear you must understand your particular requirements to realize which service matches those needs.

People who don't have much time or would like to get a IT Asset Management Software advice from our experts might want to try out these top choices for the current year: ServiceNow Asset Management, Salesforce Service Cloud, Infor EAM.

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SmartScore™

OUR SCORE 8.3

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Asset inventory
  • Asset monitoring
  • Software license management
  • IT financials and lifecycle
  • Remote desktop
  • Network discovery
  • Software metering
  • Software deployment

Pricing Info

InvGate Assets pricing is only available upon request. Contact the vendor to obtain you enterprise pricing quote, for the following plans:

 

InvGate Assets @ quote based

  • Network discovery
  • Asset inventory
  • IT financials
  • Software Licensing
  • Software metering
  • Asset monitoring
  • Software deployment
  • Remote desktop

 

InvGate Service Desk @ quote based

 

  • Ticketing
  • Knowledge Base
  • Reporting and analytics
  • Self-service
  • Workflows
  • SLAs
  • ITIL
  • Gamification
  • Enterprise Service Management
  • Multi-location and multi-language support

InvGate Suite (combine products) @ quote based

 

  • Everything in Service Desk
  • Network discovery
  • Asset inventory
  • IT financials
  • Software Licensing
  • Software metering
  • Asset monitoring
  • Software deployment
  • Remote desktop

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Toyota, Nike, PWC

Integrations

Seamless integration with InvGate Service Desk for better issue resolution.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A fit-for-purpose IT asset management (ITAM) software for private enterprises and medium & large organizations in all industries including NGOs, government, and educational institutions.

Company Email

Contact No.

Company's Address

InvGate,
540 Howard Street, 2nd Floor #122
San Francisco, CA 94105
USA

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket management
  • Self-service portal
  • Knowledge base
  • Password reset
  • Remote control
  • CMDB
  • Chat
  • Automation
  • Hardware/software inventory management
  • Help desk integration
  • Patch Management
  • Monitoring
  • Broadcast messages

Pricing Info

SysAid provides tailored pricing by quote which can be requested by phone.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Coca Cola, Panasonic, Adobe, Lufthansa, LG

Integrations

At the moment, SysAid has 3 Embeddables built into the solution that are sold as part of the system, and not as an outsource integration. They are constantly working to add more.

Here are the details:

1. BI Analytics – Powered by Qlik
2. TeamViewer for a robust Remote control solution
3. GFI Software to Offer Superior Patch Management Capabilities.

In addition, they offer many more Add-Ons and Third-Party Integrations.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

SysAid is the winner of our Expert's Choice Award. It is a feature rich, easily configurable and highly scalable help desk solution targeted at large businesses.

Company Email

support@sysaid.com

Contact No.

Company's Address

128 Chestnut Street
Newton, MA 02465
USA

Almost as important as useful features and user support level are pricing plans provided by InvGate Assets and SysAid. While pricing should not be a deciding element it’s surely an important thing to think about. You should try to find a flexible pricing plan that can be adjusted to your business size and easily scaled up every time your business grows. Make sure you don’t choose pricing plans that have extra functionalities that you won’t find useful and always make an effort to contact with the vendor directly as enterprises can often count on more affordable prices. You should also give a chance to a free trial or demo of each solution to spend at least some time on actual work with the system. It’s a useful experience that doesn’t require you to spend any money and provides you with a reliable overview of what it feels like to work with InvGate Assets and SysAid.

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