What is better ManageEngine ServiceDesk Plus or Rosmiman Smart EAM? Today’s firms want the most effective IT Asset Management Software product to keep on being competitive. On this page we help you with choosing the right tool, by allowing you to compare ManageEngine ServiceDesk Plus and Rosmiman Smart EAM down to the very details of their individual features.
You can even check our total scoring values, which rate the software all round quality and performance. ManageEngine ServiceDesk Plus got a 8.7 score, while Rosmiman Smart EAM has a score of 7.9. Likewise, it is possible to compare their general user satisfaction rating: 100% (ManageEngine ServiceDesk Plus) against N/A% (Rosmiman Smart EAM). Bear in mind to select the software that best addresses your most urgent issues, not the solution with the higher number of features.
We realize that not all companies have enough time to examine dozens of different solutions, so we came up with a list of suggestions that you may find useful. Our top selections for the Service Desk Software category are: Freshservice, LiveAgent, Zendesk.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
Rosmiman Smart EAM integrates with third-party services and applications such as the following:
SAP ERP
Oracle Financials
MS Dynamics ERP
PeopleSoft
JDEDWARDS
Digital Okta
Engineering Systems Group (ESG)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Arabtec Envirogreen Facility Management Services LLC, MDS Site & Power Dubai, Dasman Diabetes Institute
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A comprehensive asset and facilities management software solution designed for companies and organizations of all sizes, automating their asset management and maintenance operations, providing them with a shared vision of all of their assets, and allowing them to plan maintenance activities better.
If you continue having doubts about which software will be best for your company it might be a good idea to investigate each service’s social metrics. Such metrics are quite often a sign of how popular each service is and how extensive is its online presence. For instance ManageEngine ServiceDesk Plus Twitter profile has currently 3405 followers. At the same time Rosmiman Smart EAM Twitter is followed by 1052 users.
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