Compare JitBit HelpDesk vs. Mojo HelpdeskWe are here to streamline the whole process of assessing Help Desk Software products for you. In particular, on this page you can look at the overall performance of Mojo Helpdesk (8.3) and compare it with the overall performance of JitBit HelpDesk (8.5). It's also possible to match their overall user satisfaction rating: Mojo Helpdesk (98%) vs. JitBit HelpDesk (100%). Furthermore, study their capabilities thoroughly to find out which product can better deal with your company’s requirements. Generally, any business solution must let you to comfortably see the big picture, all the while giving you immediate access to the details. In case you you need to quickly decide on the more reliable Customer Support Software according to our experts we recommend you examine the following solutions: Freshdesk, Samanage, Zendesk.
|Annual Subscription||Monthly payment|
JitBit HelpDesk is a web-based help desk app to delight your customers. It tracks support tickets and fully integrates with email and Active Directory.
A simple helpdesk app with a “Google-like” interface for customer support and internal task tracking where requests are centralized, assorted, and quickly assigned for processing.
|Learn more about JitBit HelpDesk pricing||Learn more about Mojo Helpdesk pricing|
|Types of Support|
Types of Support
The tool integrates with the following applications:
JitBit is available in three packages:
Small – $799
Company – $1199
Enterprise – $1999
There is also a SaaS (hosted) package available for $24.92 per month.
Mojo Helpdesk offers a free trial plan for 30 days. You do not need a credit card for the trial version. It currently has four plans:
Enterprise Plus: $149/month
|1 (646) 397-7708||1 512 346 0360|
| Jitbit LP |
Summit House, 4-5 Mitchell Street
Edinburgh, EH6 7BD
| 9020 N. Capital of Texas Hwy|
Great Hills Corp Ctr 1-365
Austin, Tx 78759 - USA
|List of Features|
List of Features
|Synthetis, Zambion.com, Webhostingsearch.com||Toshiba, Harvard University, Miramax Films, San Antonio Spurs|
|English, Dutch, Polish, Turkish, Swedish||English, Europe, Asia, Australia, China, Germany, India, Japan, Latin America, Middle-East|
|Types of Customers|
Types of Customers
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
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You don’t want just a wide range of features and adjustable pricing plans from a reliable Help Desk Software. Almost as crucial as key features is a quality customer support. You want to make sure that if you have any questions about Mojo Helpdesk or JitBit HelpDesk, or you run into a problem, or perhaps you’ll need to ask for a certain update or feature useful to your business you can rely on a responsive and helpful customer support. See if solutions such as phone support, tickets or live chat are offered. Additionally, it’s a big plus if you are able to enjoy individual training or at the very least an FAQ you can use.