What is better Sellsy Helpdesk or PHC Service FX? If you need a competent Help Desk Software product for your organization you must take time to assess different options. It doesn’t have to be tricky, and can be as straightforward as matching their functions in a table like the one below. You will also get a good idea how each product works. For example, on this page you can find Sellsy Helpdesk’s overall score of 7.3 and compare it against PHC Service FX’s score of 6.7; or Sellsy Helpdesk’s user satisfaction level at N/A% versus PHC Service FX’s 99% satisfaction score.
The comparison can help you spot the strengths and weaknesses of each software, and choose which one matches your requirements better. Beyond the robust features, the solution which is simple and intuitive is always the better option.
Users who don't have much time or would like to get a Help Desk Software advice from our team may want to try out these top choices for this year: Salesforce Service Cloud, Freshdesk, Zendesk.
Sellsy is a cloud hosted bundled solution but available in modular pricing and on per month and per staff setup:
Sellsy subscriptions ($44.90 monthly; $224.50 for 6 months; $449 for one year): administrator access; estimates, invoices, etc.; tasks, emails, and agenda; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector.
Staff ($10 per staff): individual access; custom settings; collaborative tools; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector
PHC Service FX comes with three plans that cater to varying help desk needs of your organization.
Free. A great option if you want to test drive PHC Service FX and see how it can benefit your enterprise. The free version carries varying features depending on which type of service you opt to use – the Net Edition and the Max Edition. The Net Edition is specifically created for small companies while the Max Edition comes with all the features and great for medium to large companies who want to know the true benefits of PHC Service FX.
Net Edition. This help desk bundle carries a price tag of £210.10 annually or £17.51 per month if you opt to pay on a monthly basis. The package is set for one user and a database of 500 MB. Additional user is £11.9 and 500 MB at £6.3. Features include: customer management; assign requests automatically; custom support email; email alerts; and quick dialogues.
Max Edition. £351.74 annually or £29.31 per month. Includes one user + 500 MB database; additional user is £23 and 500 MB at £6.3. Includes Net Edition features plus: access control; mandatory fields; search engine; and user fields.
With PHC Engine FX all users of PHC FX will have their external applications integrated with their software. This will keep you and your company in sync with market needs.
PHC FX Developer Partners are responsible for all developments that make our Customers fast and agile.
Database security is a PHC FX system priority. And that is why our system architecture only allows previously authorized accesses by their users.
If you already are a Customer and need to have an API developed, contact a PHC FX Developer Partner. They are there to put you in full throttle.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sunnergetic, Wiz Interactive, Gumelo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An innovative business software with a unique user experience.
Almost as crucial as features and client support quality are pricing packages made available by Sellsy Helpdesk and PHC Service FX. Although price should not be a deciding aspect it’s without a doubt a significant thing to consider. You should try to find a flexible pricing package that can be matched with your business size and easily scaled up every time your business expands. You should be certain you don’t pick pricing plans that have complex functionalities that you won’t find a use for and always make an effort to contact with the vendor directly as big companies can often count on special pricing. You should also try out a free trial or demo of every software to spend at least some time on actual work with the system. It’s a useful experience that doesn’t ask you to invest any money and gives you a reliable overview of what it feels like to work with Sellsy Helpdesk and PHC Service FX.
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