What is better PHC Service FX or CustomerICare? There are numerous Help Desk Software products out there these days. The simplest way to find out which app fits your needs best is to check them side by side. For instance, here you can examine PHC Service FX and CustomerICare for their overall score (6.7 vs. 7.0, respectively) or their user satisfaction rating (99% vs. N/A%, respectively).
You can also compare their features and pricing stipulations and other helpful details below. When matching products be sure to examine their corresponding capabilities and mark their distinctive elements to get a clearer picture of both deals. Similarly, keep in mind to check non-core features such as security, backup, usability, and customer service.
In the event you would like to quickly decide on the top according to our review team we recommend you examine one of these products: .
PHC Service FX comes with three plans that cater to varying help desk needs of your organization.
Free. A great option if you want to test drive PHC Service FX and see how it can benefit your enterprise. The free version carries varying features depending on which type of service you opt to use – the Net Edition and the Max Edition. The Net Edition is specifically created for small companies while the Max Edition comes with all the features and great for medium to large companies who want to know the true benefits of PHC Service FX.
Net Edition. This help desk bundle carries a price tag of £210.10 annually or £17.51 per month if you opt to pay on a monthly basis. The package is set for one user and a database of 500 MB. Additional user is £11.9 and 500 MB at £6.3. Features include: customer management; assign requests automatically; custom support email; email alerts; and quick dialogues.
Max Edition. £351.74 annually or £29.31 per month. Includes one user + 500 MB database; additional user is £23 and 500 MB at £6.3. Includes Net Edition features plus: access control; mandatory fields; search engine; and user fields.
With PHC Engine FX all users of PHC FX will have their external applications integrated with their software. This will keep you and your company in sync with market needs.
PHC FX Developer Partners are responsible for all developments that make our Customers fast and agile.
Database security is a PHC FX system priority. And that is why our system architecture only allows previously authorized accesses by their users.
If you already are a Customer and need to have an API developed, contact a PHC FX Developer Partner. They are there to put you in full throttle.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sunnergetic, Wiz Interactive, Gumelo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An innovative business software with a unique user experience.
Every time you select a product that you think will be an actual asset for your business you shouldn’t only pay attention to what reviewers have to say about it. Quite frequently personal experience with the app will vary, depending on specific goals and work processes. This is why in our reviews we also provide our User Satisfaction Rating for every software to give you an immediate overview of how real users of PHC Service FX and CustomerICare estimate their experience with the solution. Our algorithm is based on advanced analysis of product mentions on other websites, social networks as well as blogs, so you will receive a complete and credible landscape of what other users think about each service. In this case PHC Service FX has a total satisfaction rating at 99% while for CustomerICare N/A% of people express they had an enjoyable experience with it.
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