What is better Mojo Helpdesk or NinjaOne (Formerly NinjaRMM)? A great way to choose the right Help Desk Software product for your organization is to evaluate the solutions against each other. Here you can compare Mojo Helpdesk and NinjaOne (Formerly NinjaRMM) and see their capabilities compared in detail to help you choose which one is the superior product.
Likewise, you can compare their overall ratings, such as: overall score (Mojo Helpdesk: 8.3 vs. NinjaOne (Formerly NinjaRMM): 8.6) and user satisfaction (Mojo Helpdesk: N/A% vs. NinjaOne (Formerly NinjaRMM): 93%). Browse through their distinctive features and similarities and see which one outperforms the other. Moreover, imagine what your business will be in years to come; will your business outgrow the app in the next couple of years?
In case you you need to quickly identify the more reliable according to our experts we suggest you examine one of these services: .
Toshiba, Harvard University, Miramax Films, San Antonio Spurs
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple helpdesk app with a “Google-like” interface for customer support and internal task tracking where requests are centralized, assorted, and quickly assigned for processing.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
Almost as essential as useful features and client support level are pricing options given by Mojo Helpdesk and NinjaOne (Formerly NinjaRMM). Even though cost should not be the only element it’s definitely a key thing to consider. You should try to find a flexible pricing package that can be adjusted to your business size and painlessly scaled up when your team grows. You should be certain you don’t pick pricing plans that have extra features that you won’t find useful and always make an effort to contact with the vendor directly as big companies can frequently benefit from special pricing. You should also check out a free trial or demo of every product to spend at least some time working with it. It’s a valuable experience that doesn’t ask you to spend any money and offers a reliable overview of what it’s like to work with Mojo Helpdesk and NinjaOne (Formerly NinjaRMM).
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