What is better NinjaOne (Formerly NinjaRMM) or Observium? The best Network Management Software is a program that can address your company’s unique requirements. It’s easy to determine which choice works really with your enterprise if you compare different products before you decide which one is the best.
As an example, NinjaOne (Formerly NinjaRMM) and Observium are scored at 8.6 and 7.8, respectively, for all round quality and performance. Likewise, NinjaOne (Formerly NinjaRMM) and Observium have a user satisfaction rating of 93% and N/A%, respectively, which indicates the general satisfaction they get from customers. Better yet, reach put to a regular client of the software and ask for their comments regarding the software in question.
Currently, the best products in our IT Service Software category are: LiveAgent, Freshservice, Zendesk.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
Alongside its free edition called Observium Community, Observium offers an enterprise pricing plan which is available through annual subsciption. This plan gives you the opportunity to enjoy the benefits of using the Observium Professional edition which include rapid access to security and bug fixes as well as new features.
In addition, Observium offers support and professional services that you can include in the plan. Here are details of each edition:
Observium Community
Free
Best for small non-critical deployments, home use, evaluation or lab environments.
Distributed via 6-monthly .tar.gz releases under the QPL Open Source license.
The Community Edition receives updates and new features on a 12 to 6-monthly release cycle.
Features:
Six-monthly releases
Full autodiscovery of supported devices and metrics
Network mapping through discovery protocols
Automatic recognition of hundreds of devices
Observium Professional
£200/yr.
Best for service provides and enterprise deployments and can be supplied with support and professional services options.
Distributed via an SVN-based release mechanism, providing rapid access to security and bug fixes, and new features.
The Professional Edition recieves daily bug fixes, security updates and new features.
Features:
Realtime software updates and fixes
Six-monthly releases
Full autodiscovery of supported devices and metrics
Network mapping through discovery protocols
Automatic recognition of hundreds of devices
Rule-based automatic grouping
Threshold & State Alerting system
Traffic accounting system
IP SLA, Pseudowire and Class-based QOS metrics
Enhanced and additional device and MIB support
RESTful API
Support And Service Options
Support
Support Subscription (2 hour minimum) – £200
Support Subscription (10 hours) – £900
Additional Support per hour – £100
Additional Support 10 hour block – £900
Support subscriptions require and can be purchased alongside an Observium Professional subscription.
Service
Feature Development per day – £1000
Basic Installation (2 hour minimum) – £200
Installation additional hour – £100
For more information about Observium’s professional services, please send an email to [email protected].
Observium supports integration with the following third-party applications and application collectors:
Collectd
Munin
Smokeping
RANCID
Apache
BIND
DRBD
Memcached
MySQL
NFS
Syslog
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TechOptics, Inc., Yahoo, Queensland Governmentf
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A low-maintenance and intuitive network monitoring platform designed for service providers, enterprises, and organizations; enabling them to automatically discover devices on their network infrastructure, collect network health and performance data, visualize configurations and metrics, and track and bill customer bandwidth usage.
In the event you are still having second thoughts about which service will be best in your case it might be a sound idea to check out each service’s social metrics. These metrics are usually a way to see how popular a given service is and how extensive is its online presence. For example NinjaOne (Formerly NinjaRMM) Twitter account has currently 1130 followers. At the same time Observium Twitter is followed by 1312 people.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
