NinjaOne (Formerly NinjaRMM)
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Auto-Discovery
- Extensive Device Support
- Supports a Wide Range of Platforms and Operating Systems
- Threshold Alerting
- Traffic Accounting
- Independently Polls and Stores Measurements For Billing
- Bypass Traditional Round-Robin Limitations
- External Integration
- Streamline Capacity and Disaster Recovery Planning
Pricing Info
Pricing Info
Alongside its free edition called Observium Community, Observium offers an enterprise pricing plan which is available through annual subsciption. This plan gives you the opportunity to enjoy the benefits of using the Observium Professional edition which include rapid access to security and bug fixes as well as new features.
In addition, Observium offers support and professional services that you can include in the plan. Here are details of each edition:
Observium Community
- Free
- Best for small non-critical deployments, home use, evaluation or lab environments.
- Distributed via 6-monthly .tar.gz releases under the QPL Open Source license.
- The Community Edition receives updates and new features on a 12 to 6-monthly release cycle.
- Features:
- Six-monthly releases
- Full autodiscovery of supported devices and metrics
- Network mapping through discovery protocols
- Automatic recognition of hundreds of devices
Observium Professional
- £200/yr.
- Best for service provides and enterprise deployments and can be supplied with support and professional services options.
- Distributed via an SVN-based release mechanism, providing rapid access to security and bug fixes, and new features.
- The Professional Edition recieves daily bug fixes, security updates and new features.
- Features:
- Realtime software updates and fixes
- Six-monthly releases
- Full autodiscovery of supported devices and metrics
- Network mapping through discovery protocols
- Automatic recognition of hundreds of devices
- Rule-based automatic grouping
- Threshold & State Alerting system
- Traffic accounting system
- IP SLA, Pseudowire and Class-based QOS metrics
- Enhanced and additional device and MIB support
- RESTful API
Support And Service Options
Support
- Support Subscription (2 hour minimum) – £200
- Support Subscription (10 hours) – £900
- Additional Support per hour – £100
- Additional Support 10 hour block – £900
Support subscriptions require and can be purchased alongside an Observium Professional subscription.
Service
- Feature Development per day – £1000
- Basic Installation (2 hour minimum) – £200
- Installation additional hour – £100
For more information about Observium’s professional services, please send an email to adama@observium.org.
Integrations
Integrations
Observium supports integration with the following third-party applications and application collectors:
- Collectd
- Munin
- Smokeping
- RANCID
- Apache
- BIND
- DRBD
- Memcached
- MySQL
- NFS
- Syslog
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TechOptics, Inc., Yahoo, Queensland Governmentf
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A low-maintenance and intuitive network monitoring platform designed for service providers, enterprises, and organizations; enabling them to automatically discover devices on their network infrastructure, collect network health and performance data, visualize configurations and metrics, and track and bill customer bandwidth usage.
Company Email
adama@observium.org
Company's Address
Observium Limited
47 Castle Close
NE61 2LL, UK
Observium Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Monitoring and alerting
- Endpoints
- Cloud engine
- Network management agent
- Activity monitoring
- Conditions and notifications
- Remediation
- Network Management
- Discovery wizard
- NetFlow
- SNMP Monitoring
- Syslog collection
- Automation
- Remote access
- TeamViewer integration
- Background management
- Webroot and ThreatTrack deployment
- OS and third-party patching
- Reporting and advanced search
- Administration
- User access control
- Organization groups
- Policy management
- Branding
Pricing Info
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
- Windows, Mac, VMWare and cloud monitoring and alerting
- Remote management tools
- OS and third-party application patch management
- IT automation and scripting
- custom branding
- reporting
- mobile app (iOS and Android)
- API access
- Flexible billing
- Free concierge onboarding
- Free training
- Local support
Ninja + Remote Access + Antivirus
- Everything in Ninja
- One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
- Integrated Bitdefender or webroot antivirus protection
Custom
- Enhance Ninja with add-ons
- Network management
- EDR solutions
- NOC services
- Integrated backup services
- Security training
Integrations
NinjaOne integrates with the following business systems and applications:
- Accelo
- Autotask PSA
- Bitdefender Gravity/Zone
- BrightGauge
- CloudBlue PSA
- Computicate PSA
- ConnectWise Control
- ConnectWise Manage
- HaloPSA
- HarmonyPSA
- IT Portal
- IT Boost
- IT Glue
- Liongard
- MSP360 Managed Backup
- Malwarebytes Endpoint Protection
- Narmada
- N-able Passportal
- PROMYS
- OpenDNS
- PageDuty
- Passportal
- RepairShopr
- ScalePad
- SherpaDesk
- StorageCraft Cloud Backup
- Slack
- Splashtop Remote Support
- TeamViewer
- Webroot Business Endpoint Protection
- Hyper V
- VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
Company Email
sales@ninjaone.com
Contact No.
Company's Address
657 Mission St.
San Francisco, CA 94105
USA
NinjaOne (Formerly NinjaRMM) Comparisons
Popular NinjaOne (Formerly NinjaRMM) Alternatives
You don’t want exclusively a wide set of useful tools and adjustable pricing from a credible Network Management Software. Almost as significant as key features is a trustworthy customer support. You want to ensure that when you have any questions about Observium or NinjaOne (Formerly NinjaRMM), or you run into a problem, or perhaps you’ll want to request a specific change or feature useful to your company you can count on a responsive and helpful customer support. See whether solutions such as phone support, tickets or live chat are available. What is more, it’s a major asset if you are able to enjoy individual training or at least a knowledge base you can use.
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