What is better Observium or NinjaOne (Formerly NinjaRMM)? Today’s businesses need the best Network Management Software product to keep on being competitive. On this page we help you with choosing the right service, by allowing you to compare Observium and NinjaOne (Formerly NinjaRMM) down to the very details of their individual features.
It is also possible to examine our overall scoring values, which rate the software all round quality and performance. Observium got a 7.8 score, while NinjaOne (Formerly NinjaRMM) has a score of 8.6. Likewise, you can compare their general user satisfaction rating: N/A% (Observium) against 93% (NinjaOne (Formerly NinjaRMM)). Bear in mind to opt for the solution that best matches your most urgent priorities, not the solution with the most robust features.
If you want to quickly identify the top Network Management Software according to our experts we advise you try out the following solutions: Network Configuration Manager, NetFlow Analyzer, Zabbix.
Alongside its free edition called Observium Community, Observium offers an enterprise pricing plan which is available through annual subsciption. This plan gives you the opportunity to enjoy the benefits of using the Observium Professional edition which include rapid access to security and bug fixes as well as new features.
In addition, Observium offers support and professional services that you can include in the plan. Here are details of each edition:
Observium Community
Free
Best for small non-critical deployments, home use, evaluation or lab environments.
Distributed via 6-monthly .tar.gz releases under the QPL Open Source license.
The Community Edition receives updates and new features on a 12 to 6-monthly release cycle.
Features:
Six-monthly releases
Full autodiscovery of supported devices and metrics
Network mapping through discovery protocols
Automatic recognition of hundreds of devices
Observium Professional
£200/yr.
Best for service provides and enterprise deployments and can be supplied with support and professional services options.
Distributed via an SVN-based release mechanism, providing rapid access to security and bug fixes, and new features.
The Professional Edition recieves daily bug fixes, security updates and new features.
Features:
Realtime software updates and fixes
Six-monthly releases
Full autodiscovery of supported devices and metrics
Network mapping through discovery protocols
Automatic recognition of hundreds of devices
Rule-based automatic grouping
Threshold & State Alerting system
Traffic accounting system
IP SLA, Pseudowire and Class-based QOS metrics
Enhanced and additional device and MIB support
RESTful API
Support And Service Options
Support
Support Subscription (2 hour minimum) – £200
Support Subscription (10 hours) – £900
Additional Support per hour – £100
Additional Support 10 hour block – £900
Support subscriptions require and can be purchased alongside an Observium Professional subscription.
Service
Feature Development per day – £1000
Basic Installation (2 hour minimum) – £200
Installation additional hour – £100
For more information about Observium’s professional services, please send an email to adama@observium.org.
Observium supports integration with the following third-party applications and application collectors:
Collectd
Munin
Smokeping
RANCID
Apache
BIND
DRBD
Memcached
MySQL
NFS
Syslog
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TechOptics, Inc., Yahoo, Queensland Governmentf
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A low-maintenance and intuitive network monitoring platform designed for service providers, enterprises, and organizations; enabling them to automatically discover devices on their network infrastructure, collect network health and performance data, visualize configurations and metrics, and track and bill customer bandwidth usage.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
You don’t want exclusively a wide set of useful tools and adjustable pricing from a credible Network Management Software. Almost as significant as key features is a trustworthy customer support. You want to ensure that when you have any questions about Observium or NinjaOne (Formerly NinjaRMM), or you run into a problem, or perhaps you’ll want to request a specific change or feature useful to your company you can count on a responsive and helpful customer support. See whether solutions such as phone support, tickets or live chat are available. What is more, it’s a major asset if you are able to enjoy individual training or at least a knowledge base you can use.
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