PagerDuty
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Auto-Discovery
- Extensive Device Support
- Supports a Wide Range of Platforms and Operating Systems
- Threshold Alerting
- Traffic Accounting
- Independently Polls and Stores Measurements For Billing
- Bypass Traditional Round-Robin Limitations
- External Integration
- Streamline Capacity and Disaster Recovery Planning
Pricing Info
Pricing Info
Alongside its free edition called Observium Community, Observium offers an enterprise pricing plan which is available through annual subsciption. This plan gives you the opportunity to enjoy the benefits of using the Observium Professional edition which include rapid access to security and bug fixes as well as new features.
In addition, Observium offers support and professional services that you can include in the plan. Here are details of each edition:
Observium Community
- Free
- Best for small non-critical deployments, home use, evaluation or lab environments.
- Distributed via 6-monthly .tar.gz releases under the QPL Open Source license.
- The Community Edition receives updates and new features on a 12 to 6-monthly release cycle.
- Features:
- Six-monthly releases
- Full autodiscovery of supported devices and metrics
- Network mapping through discovery protocols
- Automatic recognition of hundreds of devices
Observium Professional
- £200/yr.
- Best for service provides and enterprise deployments and can be supplied with support and professional services options.
- Distributed via an SVN-based release mechanism, providing rapid access to security and bug fixes, and new features.
- The Professional Edition recieves daily bug fixes, security updates and new features.
- Features:
- Realtime software updates and fixes
- Six-monthly releases
- Full autodiscovery of supported devices and metrics
- Network mapping through discovery protocols
- Automatic recognition of hundreds of devices
- Rule-based automatic grouping
- Threshold & State Alerting system
- Traffic accounting system
- IP SLA, Pseudowire and Class-based QOS metrics
- Enhanced and additional device and MIB support
- RESTful API
Support And Service Options
Support
- Support Subscription (2 hour minimum) – £200
- Support Subscription (10 hours) – £900
- Additional Support per hour – £100
- Additional Support 10 hour block – £900
Support subscriptions require and can be purchased alongside an Observium Professional subscription.
Service
- Feature Development per day – £1000
- Basic Installation (2 hour minimum) – £200
- Installation additional hour – £100
For more information about Observium’s professional services, please send an email to adama@observium.org.
Integrations
Integrations
Observium supports integration with the following third-party applications and application collectors:
- Collectd
- Munin
- Smokeping
- RANCID
- Apache
- BIND
- DRBD
- Memcached
- MySQL
- NFS
- Syslog
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TechOptics, Inc., Yahoo, Queensland Governmentf
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A low-maintenance and intuitive network monitoring platform designed for service providers, enterprises, and organizations; enabling them to automatically discover devices on their network infrastructure, collect network health and performance data, visualize configurations and metrics, and track and bill customer bandwidth usage.
Company Email
adama@observium.org
Company's Address
Observium Limited
47 Castle Close
NE61 2LL, UK
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Event Grouping & Enrichment
- Reliable & Rich Alerting
- Scheduling & Automated Escalations
- Mobile Incident Management
- Real-Time Collaboration
- System & User Reporting
- Always-On, Guaranteed Delivery
- Enterprise-Grade Security & Controls
- Service Grouping
Pricing Info
Lite Plan – $9/month/user (annual billing) or $10/month/user
- Unlimited SMS, Phone Alerts (USA and Canada)
- Reliable Alerting
- 100+ Integrations
- Automatic Escalation
- Support Knowledge Base
Basic Plan – $29/month/user (annual billing) or $34/month/user
- All Lite Plan features
- 25 Global SMS and Phone Alerts
- On-call Schedules
- Incident Urgencies
- Email Support
- 500 API Requests Monthly
- 1 Year Data Retention
Standard Plan – $49/month/user (annual billing) or $59/month/user
- All Basic Plan features
- Unlimited Global SMS and Phone Alerts
- Enterprise Integrations
- Advanced Analytics
- Single Sign-on
- Team Organization
- Unlimited API Requests
- Custom Incident Urgencies
- Phone + Email Support
- Unlimited Data Retention
- Service Agreements
Enterprise Plan – $99/month/user (annual billing)
- All Standard Plan features
- Dedicated Customer Success Manager
- Customized SLAs
- Unlimited Read-Only Users
- Downtime Insurance Protection
Integrations
PagerDuty integrates with many business systems and applications including:
- Ansible
- Apica
- App Dynamics
- App Formix
- Aruba
- Catchpoint
- Bitium
- BMC Remedy
- Desk.com
- Flowdock
- Freshservice Gitter
- Glip
- Demisto
- Crashlyticcs
- Ghost Inspector
- Honeybadger
- HP Sitscope
- Kayako
- Keynote
- Intellinote
- LogicMonitor
- MailHop
- Microsoft Azure
- Monitis
- Okta
- Slack
- Raygun
- Opsee
- Zapier
- Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AirBNB, Okta, E-Harmony
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An incident management platform that provides reliable incident notifications via email, push, SMS, and phone. It also enables automatic escalations, on-call scheduling, and other functionality to help teams detect and fix infrastructure problems quickly. PagerDuty leverages machine learning in aggregating and correlating events and turning them into actionable alerts.
Company Email
support@pagerduty.com
Contact No.
Company's Address
600 Townsend St., #200
San Francisco, CA 94103
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Almost as essential as features and user support level are pricing options made available by Observium and PagerDuty. While cost should not be the only aspect it’s definitely a key thing to think about. You should expect a flexible pricing package that can be matched with your team size and effortlessly scaled up if your team expands. You should be certain you don’t choose pricing plans that have advanced tools that you won’t find a use for and always try to contact with the vendor directly as enterprises can usually benefit from more affordable prices. You should also try out a free trial or demo of every service to spend at least some time working with it. It’s a valuable experience that doesn’t require you to invest any money and gives you a reliable overview of what it’s like to work with Observium and PagerDuty.
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