What is better PagerDuty or NinjaOne (Formerly NinjaRMM)? With various functionalities, pricing, conditions, and more to check, choosing the right IT Management Software for your business is challenging. Nevertheless by using our system, you can easily match the features of PagerDuty and NinjaOne (Formerly NinjaRMM) including their general score, respectively as: 8.9 and 8.6 for overall score and 97% and 93% for user satisfaction.
You can also assess them feature by feature and find out which software is a more suitable fit for your enterprise. Remember to use a demo first before opting in for a plan to experience how the solution works in real scenarios.
Our experts made sure to prepare reviews of all popular IT Management Software services that you can find on the market, but among them these three deserved our special attention: monday.com, Norton Security, aqua cloud.
PagerDuty integrates with many business systems and applications including:
Ansible
Apica
App Dynamics
App Formix
Aruba
Catchpoint
Bitium
BMC Remedy
Desk.com
Flowdock
Freshservice Gitter
Glip
Demisto
Crashlyticcs
Ghost Inspector
Honeybadger
HP Sitscope
Kayako
Keynote
Intellinote
LogicMonitor
MailHop
Microsoft Azure
Monitis
Okta
Slack
Raygun
Opsee
Zapier
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AirBNB, Okta, E-Harmony
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An incident management platform that provides reliable incident notifications via email, push, SMS, and phone. It also enables automatic escalations, on-call scheduling, and other functionality to help teams detect and fix infrastructure problems quickly. PagerDuty leverages machine learning in aggregating and correlating events and turning them into actionable alerts.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
Almost as important as features and client support quality are pricing options given by PagerDuty and NinjaOne (Formerly NinjaRMM). Although cost should not be the sole aspect it’s without a doubt a significant thing to think about. You should try to find a flexible pricing plan that can be adjusted to your business size and effortlessly scaled up if your team expands. Be sure that you don’t opt for packages that have complex tools that you won’t use and always try to get in touch with the vendor directly as big companies can often count on special pricing. You should also try out a free trial or demo of every app to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t ask you to invest any money and offers a practical overview of what it’s like to work with PagerDuty and NinjaOne (Formerly NinjaRMM).
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