What is better NinjaOne (Formerly NinjaRMM) or VictorOps? It’s easy to our scoring system to give you a general idea which Network Management Software product is more suitable for your company. For overall product quality, NinjaOne (Formerly NinjaRMM) received 8.6 points, while VictorOps received 8.5 points. Meanwhile, for user satisfaction, NinjaOne (Formerly NinjaRMM) scored 93%, while VictorOps scored 99%.
Specifics of their features, tools, supported platforms, customer support, and more are available below to help you get a more accurate assessment. Keep in mind to purchase only the features your business requires to avoid wasting cash for features that you won’t be using.
In the event you want to quickly decide on the top IT Service Software according to our review team we advise you try out the following services: Freshservice, Zendesk, LiveAgent.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
VictorOps integrates with the following business systems and applications:
Amazon CloudWatch
Grafana
Nagios
New Relic
Opsview
Slack
Splunk
Zenoss
DripStat
FusionReactor Cloud
and much more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Craftsy, Grammarly, Chartbeat
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A hub for centralizing the flow of information throughout the incident lifecycle. Driven by IT and DevOps system data, VictorOps provides a unified platform for real-time alerting, collaboration, and documentation.
You shouldn’t expect simply a broad set of functionalities and flexible pricing plans from a popular Network Management Software. Almost as essential as key features is a top-notch customer support. You want to make sure that in a situation where you have any questions about NinjaOne (Formerly NinjaRMM) or VictorOps, or you run into a problem, or perhaps you’ll need to request a certain update or feature useful to your team you can trust in a responsive and helpful customer support. See whether solutions such as phone support, tickets or live chat are offered. What is more, it’s a significant advantage if you are able to enjoy individual training or at least a knowledge base you can use.
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