What is better VictorOps or OpenNMS? It’s a good idea to use our scoring system to provide you with a general idea which Network Management Software product is more suitable for your business. For overall product quality, VictorOps received 8.5 points, while OpenNMS gained 8.4 points. Meanwhile, for user satisfaction, VictorOps scored 99%, while OpenNMS scored N/A%.
Details about their characteristics, tools, supported platforms, customer service, plus more are given below to help you get a more precise assessment. Keep in mind to choose only the functions your company needs to avoid wasting cash for features that you won’t be using.
At the moment, the most popular products in our Network Management Software category are: NetFlow Analyzer, Network Configuration Manager, Zabbix.
VictorOps integrates with the following business systems and applications:
Amazon CloudWatch
Grafana
Nagios
New Relic
Opsview
Slack
Splunk
Zenoss
DripStat
FusionReactor Cloud
and much more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Craftsy, Grammarly, Chartbeat
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A hub for centralizing the flow of information throughout the incident lifecycle. Driven by IT and DevOps system data, VictorOps provides a unified platform for real-time alerting, collaboration, and documentation.
OpenNMS is available in two releases and distributions, namely, OpenNMS Meridian and OpenNMS Horizon. Meridian is the version of OpenNMS which is dedicated to enterprises and businesses looking for stable platforms with long-term support. You can avail this version by purchasing an enterprise pricing plan which is paid annually.
Meanwhile, Horizon is free to download and use; and this version is ideal for monitoring new technologies and IT ecosystems. You can also avail support, consulting, and training packages. Give the details a look, and select the version that suits your needs:
OpenNMS Meridian
OpenNMS Meridian is a subscription service that provides access to an optimized and very stable version of OpenNMS that maximizes the platform’s value and minimizes the effort required to maintain it. Features that have proven to be stable and effective in Horizon will eventually be merged into Meridian.
Features Selection – Features chosen for level of stability, usefulness and quality of integration with existing code.
Configuration – Preconfigured events, notices, data collection, workflows and reports.
Support – Several options available, access to the OpenNMS Connect forums.
Maintenance – Access to update server for latest bug fixes and performance enhancements.
Price – Yearly subscription per management server.
OpenNMS Horizon
Horizon contains all of the newest features developed for the platform. Horizon is freely available to download and contains the newest features that are updated on a rapid release schedule.
Features Selection – Exploration of new technologies to test value to drive rapid advances in management technology.
Configuration- User and community configured and maintained.
Support – Community supported mailing lists and wiki, OpenNMS ULTRA support product.
Maintenance – Community driven.
Price – Free download.
Meridian Subscription
Instance #1
$6,000/yr. – Billed Annually
Instances #2 – 5
$4,000/yr. – Billed Annually
Instances 6+
$2,000/yr. – Billed Annually
Support Options
Prime Support
$20,000/yr.
Available to Meridian customers, the Prime support option covers unlimited support issues for one year.
Response Times
Non-Urgent Issue – 24 hrs
Urgent Issue – 4 hrs
Application Outage – 4 hrs
Add 24×7 Support: $15,000
Ultra Support
$45,000/yr.
The ULTRA package combines higher response levels, development support, and a dedicated OpenNMS consultant. Optional support for Horizon with longer response times.
You can integrate OpenNMS into your existing infrastructure. The platform also works with the following management agents and collectors:
NMP
JMX
WMI
NRPE
NSClient++
XMP
TTP
JDBC
XML
JSON
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Towerstream, Hershey Medical Center, Papa John’s International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An open source and award-winning network management platform that assists network operators, server administrators, and engineers in monitoring service availability and response times; solving service, node, and interface outages, and optimizing the performance of their applications.
No Network Management Software will manate to solve all the requirements of a specific team. Even though core features of VictorOps and OpenNMS are important you should also carefully explore the integrations provided by every service. In many cases your team will already be making use of some other B2B software in your company and it’s definitely better to choose products that integrate well with one another. With that approach you will be able to ensure a smooth transfer of information between your teams and services, which can significantly reduce time devoted to migrating between one solution and the other.
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