What is better Pipedrive or NinjaOne (Formerly NinjaRMM)? Choosing the best Customer Support Software for your company is hard with too much functions, options, and terms to take note of. But, relying on our review platform will allow you to streamline the necessary steps by getting all main products in one location.
As an illustration, you can compare Pipedrive and NinjaOne (Formerly NinjaRMM) for their tools and overall scores, namely, 9.4 and 8.6, respectively. Likewise, you can see which product has superior general user satisfaction rating: 100% (Pipedrive) and 93% (NinjaOne (Formerly NinjaRMM)) to find out which one is better for your business. Don’t just pick the software with the lowest price, but the service that gives the best value.
At this time, the most significant services in our CRM Software category are: Salesforce CRM, HubSpot Smart CRM, Freshsales.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
Every time you pick a service that you believe will work best for your team you shouldn’t just limit yourself to what professionals have to say about it. In many cases individual experience with the software will vary, depending on specific preferences and requirements. This is why in our reviews we also offer our User Satisfaction Rating for every service to give you a quick impression of how real users of Pipedrive and NinjaOne (Formerly NinjaRMM) rate their experience with the service. Our algorithm is built around complex analysis of product appearances on other websites, social networks as well as blogs, so you are going to get a comprehensive and reliable picture of what other users think about each app. In this case Pipedrive got a total satisfaction rating at 100% while for NinjaOne (Formerly NinjaRMM) 93% of people claim they had a positive experience with it.
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