Bloomfire
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Configurable Authoring Workflow
- WYSIWYG HMTL Editor
- Attachments
- Instant Publishing
- Bulk Changes
- Autosave & Autorecover
- Future Publication & Expiration
- Search Function
- Content Widgets
- Escalation Workflow
- Public & Private Portals
- RESTful API
- CRM Integration
- Back Office Systems Integration
- Search Results Reporting
- Article Usage Tracking
- Article History & Audit Trail
Pricing Info
Pricing Info
Moxie Knowledgebase is a robust knowledge management software that places information at the fingertips of your support representatives. To enhance your agents’ assistance capabilities with this software, you can request custom enterprise pricing from the sales team by phone, email, or web form.
Integrations
Integrations
Moxie Knowledgebase supports integration with the following CRM systems:
- Salesforce
- Microsoft Dynamics
- BMC Remedy
The software can connect with the following types of back office software as well:
- Order Management
- Fulfillment Management
- Ticketing Management
Additionally, Moxie Knowledgebase gives you access to its API for further customization functionalities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Newegg, Epson, Siemens
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An always-accessible knowledge platform that can help your customer service representatives resolve issues expeditiously and make consumers happy with their swift responses.
Company Email
Contact No.
Company's Address
Moxie Software Inc.
1250 Bayhill Drive, Suite 200
San Bruno, CA 94066
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- “Your Feed” brings you relevant content
- Analytics and reports
- API and single sign-on
- Authoring tools
- Customizable
- Effortless content organization
- Email and in-app notifications
- Gamification
- Mobile apps (Android, iPhone)
- Multimedia content sharing
- Role-based management, content moderation
- Salesforce and Google Apps integration
- Supports video, modules, presentations and more
- Unlimited groups and sub-communities
Pricing Info
Bloomfire pricing scales with your business. Plan starts at $899/mo for up to 50 users.
Basic – $899/mo – 50 users
- AI-Driven Search & Suggest
- Auto-Tagging Content
- Content Reporting & Analytics
- Usage Reporting & Analytics
- Newsletter
- Standard Support
Growth – $1149 – 50+ users
- All Features from Basic
- Groups
- API Access
- SSO
- Standard Support
Enterprise – By quote
- All Features from Growth
- Multiple Communities
- News Hub
- Public Content
- Whitelabel URL
- Zendesk Integration
- Salesforce Integration
Integrations
Bloomfire integrates with the following third-party systems:
- Salesforce
- Zendesk
- Chrome
- Box
- Dropbox
- Google Drive
- OneDrive
- Tableau
- Power BI
- Azure
- Active Directory
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Domino's Pizza, Etsy, OgilvyOne Worldwide
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An enterprise knowledge and collaboration platform that taps the collective wisdom of your employees or customers. Bloomfire centralizes company knowledge by bringing everything together in one secure and searchable platform. Employees across the organization can share or access information quickly. The system scales to your business.
Company Email
marketing@bloomfire.com
Contact No.
Company's Address
Bloomfire, Inc., 1717 W 6th St. #100
Austin, TX 78703
USA
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Almost as important as features and customer support level are pricing plans given by Moxie Knowledgebase and Bloomfire. While pricing should not be the sole factor it’s surely a significant thing to think about. You should expect a flexible pricing plan that can be matched with your business size and painlessly scaled up every time your team grows. You should be certain you don’t pick packages that have complex features that you won’t find a use for and always try to contact with the vendor directly because big companies can frequently count on more affordable prices. You should also try out a free trial or demo of each app to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t require you to pay any money and offers a reliable overview of what it feels like to work with Moxie Knowledgebase and Bloomfire.
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