Bloomfire
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- “Your Feed” brings you relevant content
- Analytics and reports
- API and single sign-on
- Authoring tools
- Customizable
- Effortless content organization
- Email and in-app notifications
- Gamification
- Mobile apps (Android, iPhone)
- Multimedia content sharing
- Role-based management, content moderation
- Salesforce and Google Apps integration
- Supports video, modules, presentations and more
- Unlimited groups and sub-communities
Pricing Info
Pricing Info
Bloomfire pricing scales with your business. Plan starts at $899/mo for up to 50 users.
Basic – $899/mo – 50 users
- AI-Driven Search & Suggest
- Auto-Tagging Content
- Content Reporting & Analytics
- Usage Reporting & Analytics
- Newsletter
- Standard Support
Growth – $1149 – 50+ users
- All Features from Basic
- Groups
- API Access
- SSO
- Standard Support
Enterprise – By quote
- All Features from Growth
- Multiple Communities
- News Hub
- Public Content
- Whitelabel URL
- Zendesk Integration
- Salesforce Integration
Integrations
Integrations
Bloomfire integrates with the following third-party systems:
- Salesforce
- Zendesk
- Chrome
- Box
- Dropbox
- Google Drive
- OneDrive
- Tableau
- Power BI
- Azure
- Active Directory
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Domino's Pizza, Etsy, OgilvyOne Worldwide
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An enterprise knowledge and collaboration platform that taps the collective wisdom of your employees or customers. Bloomfire centralizes company knowledge by bringing everything together in one secure and searchable platform. Employees across the organization can share or access information quickly. The system scales to your business.
Company Email
marketing@bloomfire.com
Contact No.
Company's Address
Bloomfire, Inc., 1717 W 6th St. #100
Austin, TX 78703
USA
Bloomfire Comparisons
Popular Bloomfire Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Ticketing System
- Call Center Software
- Social Support Software
- Agent Productivity
- Knowledge Base and Forums
- Company-wide Collaboration
- Reporting and Insights
- Help Desk Essentials
Pricing Info
Zoho Desk offers three priced packages plus a free version packed with basic business support features. A 15-day trial with no credit card requirement is also available for businesses and individuals who want to take Zoho Desk for a spin.
Free
- 3 Agents
- Email Inbox & Web-form
- Work Modes
- Customizable Help Center
- Knowledge Base
- Community Forums
- Re-Branding
- Domain Mapping
- Priority SLAs
- Basic Reports
- Agent Dashboards
- Manager Dashboards
- Ticket Overview Dashboard
- The Team Feed
- Remote Support (for one user)
Standard – $18/agent/month (billed monthly) or $12/agent/month (billed annually) plus tax, as applicable
All Free features plus:
- Social & Community Channels
- Product Based Ticket Management
- Help Center Themes Gallery
- Public Knowledge Base
- SLAs & Escalations
- Workflow, Assignment & Supervise Rules
- Customer Happiness Ratings
- Reports & Dashboards
- Work Modes for Tickets
- Marketplace Extensions & Integrations
- ASAP – Embeddable Self Service
- 24×5 Phone Support
- Add-On ( ₹300/Light Agent)
Professional – $30/agent/month (billed monthly) or $20/agent/month (billed annually) plus tax, as applicable
All Standard features plus:
- Multi-department Ticketing
- Team Management
- Telephony
- Automatic Time Tracking
- Blueprint – Basic Process Management
- Round Robin Ticket Assignment
- Agent Collision
- Tasks, Events & Call Activities
- Ticket Templates
- Private Marketplace Extensions
- SLA Dashboards
- Ticket Sharing
- Mobile SDK
- 24×5 Chat Support
- Add-On ( ₹300/Light Agent)
Enterprise – $45/agent/month (billed monthly) or $35/agent/month (billed annually) plus tax, as applicable All Professional features plus:
- Live Chat
- Zia – Artificial Intelligence (Beta)
- Help Center Customization
- Multi-brand Help Center
- Advanced Process Management
- Custom Functions
- Multi-level IVR
- Global Reports & Dashboards
- Scheduled Reports
- Contract Management
- Validation Rules
- Field Watching
- Multiple Business Hours & Holidays
- Role-based Data Sharing
- 50 Light Agents
- Add-On ( ₹300/Light Agent)
Integrations
Zoho Desk integrates with the following business systems and applications:
- Zoho CRM
- Zoho Reports
- Zoho Projects
- Zoho Creator
- Salesforce
- Microsoft
- Customer Thermometer
- Twilio
- G Suite
- RingCentral
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
CoffeeRocket, WesTel International, Hibner
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Zoho Desk is a support desk platform that helps you deliver top quality customer support with tools that increase agent productivity and improve analytic operations. Equipped with robust reporting tools and analytics, managers can keep track of their agents’ KPIs and address performance issues and make data-driven decisions.
Company Email
sales@zohocorp.com
Contact No.
Company's Address
Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA
Zoho Desk Comparisons
Popular Zoho Desk Alternatives
Almost as crucial as functionalities and user support level are pricing options provided by Bloomfire and Zoho Desk. Even though cost should not be a deciding factor it’s without a doubt an important thing to consider. You should expect a flexible pricing plan that can be matched with your business size and painlessly scaled up when your team expands. Be sure that you don’t opt for pricing plans that include extra tools that you won’t use and always try to get in touch with the vendor directly because enterprises can often count on more affordable prices. You should also give a chance to a free trial or demo of every app to spend at least some time using it. It’s a useful experience that doesn’t need you to spend any money and gives you a solid overview of what it’s like to work with Bloomfire and Zoho Desk.
Page last modified