What is better Bloomfire or Zendesk? If you wish for a reliable Knowledge Management Software product for your organization you have to remember to examine several solutions. It doesn’t have to be challenging, and can be as easy as matching their functionalities in a table like the one below. You will also get a brief idea how each product works. As an example, on this page you can see Bloomfire’s overall score of 9.0 and compare it against Zendesk’s score of 9.7; or Bloomfire’s user satisfaction level at 100% versus Zendesk’s 98% satisfaction score.
The evaluation will help you see the pros and cons of each application, and choose which one suits you requirements better. On top of the robust features, the application which is simple and intuitive is always the better choice.
We are aware that not all people have the time to scrutinize dozens of different services, so we prepared a list of suggestions that you may find useful. Our top choices for the Knowledge Management Software category are: Zendesk, Zendesk, ServiceNow Knowledge Management.
Bloomfire integrates with the following third-party systems:
Salesforce
Zendesk
Chrome
Box
Dropbox
Google Drive
OneDrive
LinkedIn
Tableau
Power BI
Azure
Active Directory
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Domino's Pizza, Etsy, OgilvyOne Worldwide
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An enterprise knowledge and collaboration platform that taps the collective wisdom of your employees or customers. Bloomfire centralizes company knowledge by bringing everything together in one secure and searchable platform. Employees across the organization can share or access information quickly. The system scales to your business.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Both Bloomfire and Zendesk were evaluated by a panel of independent B2B experts who prepared a full examination of all core aspects of every solution. Their final score was prepared by means of unique SmartScore system that calculates an individual partial score to each component like: main features, client support, mobile support, security, customer satisfaction as well as reviews in other media. We are aware that useful features are not the only thing important to a business so we make sure we pay attention to all sides of a software before calculating its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
