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Compare Zendesk vs Zoho Desk

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better Zendesk or Zoho Desk? Specific businesses need different types of Customer Support Software. To understand well which one fits your needs, consider reviewing various alternatives feature by feature an taking into consideration their terms and prices. Furthermore, you can get a quick idea of their general efficiency and customer feedback by having a look at our smart scoring system.

The results are: Zendesk (9.7) vs. Zoho Desk (9.0) for overall quality and usefulness; Zendesk (98%) vs. Zoho Desk (100%) for user satisfaction rating. Analyze their high and low points and find out which software is a better option for your company. One simple but effective tip is to note down the strengths and weaknesses of both services next to each other and find out which software is better.

We realize that not all businesses have enough time to examine dozens of various products, so we came up with a list of recommendations that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk, Zendesk, Freshdesk Omni.

Both Zendesk and Zoho Desk were tested by a group of independent SaaS experts who conducted a full analysis of all core elements of each product. Their ultimate score was prepared using our unique SmartScore algorithm which calculates an individual partial score to each factor including: main functionalities, customer support, mobile support, security, customer satisfaction as well as reviews in other media. Here at FinancesOnline we are aware that useful features are not the only factor crucial to a business so we do our best to pay attention to all sides of a app before coming up with its final score.

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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.