What is better Zendesk or Pipedrive? To ensure that you get the most efficient and productive Customer Support Software for your business, you should compare products available on the market. For example, here you can match Zendesk’s overall score of 9.7 against Pipedrive’s score of 9.4. You may also review their general user satisfaction: Zendesk (98%) vs. Pipedrive (100%).
In addition, you can review their good and bad points feature by feature, including their contract conditions and rates. By comparing products you are more likely to select the right software for your needs. It goes without saying you must understand your particular requirements to realize which solution matches those needs.
Those of you who don't have much time or could use a Customer Support Software advice from our team may want to take a look at these top choices for this year: Freshdesk Omni, Freshdesk, Zendesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
Every time you test various Customer Support Software services you shouldn’t simply explore their features list and available pricing plans. Consider that the service must be matching your standards and business so the more flexible their offer the better. Learn what platforms are supported by Zendesk and Pipedrive and make sure you will get mobile support for whatever devices you work on in your company. It may also be a good idea to examine which languages and geographies are supported, because this may be a deal breaker for many companies.
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