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Compare ProProfs Knowledge Base vs NinjaOne (Formerly NinjaRMM)

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better ProProfs Knowledge Base or NinjaOne (Formerly NinjaRMM)? Specific firms need different types of Customer Support Software. To find out which service fits your needs, think of assessing various solutions feature by feature an taking into consideration their terms and prices. Likewise, you can get a quick idea of their general performance and customer feedback by having a look at our smart scoring system.

The results are: ProProfs Knowledge Base (8.5) vs. NinjaOne (Formerly NinjaRMM) (8.6) for general quality and usefulness; ProProfs Knowledge Base (100%) vs. NinjaOne (Formerly NinjaRMM) (93%) for user satisfaction rating. Analyze their strong and weaker points and decide which software is a better choice for your company. A simple, practical way is to note down the pros and cons of both applications side by side and check which app is better.

Our team put a lot of effort to prepare reviews of all popular Customer Support Software products offered on the market, but among all the ones we reviewed these three caught our special attention: Freshdesk, Zendesk, Freshdesk Omni.

It may not always be enough to simply compare ProProfs Knowledge Base and NinjaOne (Formerly NinjaRMM) against one another. While reliable functionalities, pricing plans and user comments are all important and should be considered when making a final decision, you should also take a look at the recognition and awards claimed by every solution. In many cases a less dominant solution may turn out to be an amazing choice that was distinguished with B2B awards such as our Exceptional Customer Support Award which proves that regardless of lesser market popularity it’s a significant contender to the apps that rule the market.

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