What is better Support Hero or KnowledgeOwl? There are many Knowledge Management Software products in the market right now. The best way to find out which app fits your needs best is to evaluate them side by side. For instance, here you can review Support Hero and KnowledgeOwl for their overall score (7.7 vs. 8.0, respectively) or their user satisfaction rating (N/A% vs. 97%, respectively).
You can also compare their functions and pricing terms and other helpful details below. When matching products be sure to examine their similar functions and mark their differences to get a clearer picture of both deals. Likewise, keep in mind to check non-core features such as security, backup, intuitiveness, and customer support.
Users who are pressed for time or need a Knowledge Management Software advice from our team may want to take a look at these top choices for this year: ServiceNow Knowledge Management, Zendesk, Zendesk.
Support Hero offers four enterprise pricing choices, which you can pay for monthly or annually. The details of these plans are outlined below to help you decide on a package.
Small – $49.00/month or $39.00/month/annual billing
1 Admin
1 Language
Unlimited Articles
Advanced Analytics (7 Days Only)
Basic Customization
Help Center
Knowledgebase
Business Hours Support
Medium – $99.00/month or $79.00/month/annual billing
All Small Features
3 Admins
2 Languages
Unlimited Advanced Analytics
Advanced Customization
Drift Integration
Freshchat Integration
Zendesk Chat Integration
Support Ticket Deflection
Rich Media Support
Large – $199.00/month or $159.00/month/annual billing
KnowledgeOwl integrates with the following business systems and applications:
Single Sign On
Salesforce
Active Directory
Okta
Google Apps
Zendesk
Help Scout
Freshdesk
Kayako
Google Analytics
MixPanel
Hotjar
SnapEngage
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Floship, iMentor, Freedom Australia
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
KnowledgeOwl is a simple and easy to use knowledge base creator and content authoring tool designed to help users create professional looking knowledge bases.
All the data, details and statistics that we offered in this table were gathered from official vendor pages, advertising materials available online, real-life experience from real users as well as our own direct use of each solution by an expert. We pay a lot of attention to comprehensively examine every solution, as a result we not only test it internally, but we also match our findings with views of other people from the B2B community.
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