What is better Support Hero or Tettra? You have such a wide range of Knowledge Management Software options in today’s market that selecting the best product is often difficult. On our comparison page, it is simple to compare the functions, pricing terms, available plans, and more details of Support Hero and Tettra.
It’s also possible to assess their score (7.7 for Support Hero vs. 8.6 for Tettra) and user satisfaction level (N/A% for Support Hero vs. 95% for Tettra). The scores and ratings offer you a general idea how both of these software products perform. Moreover, find out if the software can integrate with your current business apps to guarantee greater productivity.
If you want to quickly decide on the top Knowledge Management Software according to our review team we suggest you take a look at one of these products: ServiceNow Knowledge Management, Zendesk, Zendesk.
Support Hero offers four enterprise pricing choices, which you can pay for monthly or annually. The details of these plans are outlined below to help you decide on a package.
Small – $49.00/month or $39.00/month/annual billing
1 Admin
1 Language
Unlimited Articles
Advanced Analytics (7 Days Only)
Basic Customization
Help Center
Knowledgebase
Business Hours Support
Medium – $99.00/month or $79.00/month/annual billing
All Small Features
3 Admins
2 Languages
Unlimited Advanced Analytics
Advanced Customization
Drift Integration
Freshchat Integration
Zendesk Chat Integration
Support Ticket Deflection
Rich Media Support
Large – $199.00/month or $159.00/month/annual billing
You shouldn’t expect just a wide set of functionalities and scalable pricing plans from a well-known Knowledge Management Software. Almost as significant as main features is a quality customer support. You want to guarantee that when you have any questions about Support Hero or Tettra, or you run into a problem, or maybe you’ll want to request a specific change or feature useful to your company you can rely on a responsive and helpful customer support. See whether options such as phone support, tickets or live chat are provided. It’s also a big plus if you can profit from personal training or at least an FAQ you can use.
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