What is better Support Hero or Bloomfire? You have so many Knowledge Management Software solutions in today’s state of that industry that choosing the right product is often confusing. On our comparison page, it is simple to compare the functions, stipulations, available plans, and more details of Support Hero and Bloomfire.
You can also compare their score (7.7 for Support Hero vs. 9.0 for Bloomfire) and user satisfaction level (N/A% for Support Hero vs. 100% for Bloomfire). The scores and ratings provide you with a solid idea how both these software products perform. Additionally, check if the software can integrate with existing business apps to ensure greater productivity.
At this time, the most popular solutions in our Knowledge Management Software category are: Zendesk, ServiceNow Knowledge Management, Zendesk.
Support Hero offers four enterprise pricing choices, which you can pay for monthly or annually. The details of these plans are outlined below to help you decide on a package.
Small – $49.00/month or $39.00/month/annual billing
1 Admin
1 Language
Unlimited Articles
Advanced Analytics (7 Days Only)
Basic Customization
Help Center
Knowledgebase
Business Hours Support
Medium – $99.00/month or $79.00/month/annual billing
All Small Features
3 Admins
2 Languages
Unlimited Advanced Analytics
Advanced Customization
Drift Integration
Freshchat Integration
Zendesk Chat Integration
Support Ticket Deflection
Rich Media Support
Large – $199.00/month or $159.00/month/annual billing
Bloomfire integrates with the following third-party systems:
Salesforce
Zendesk
Chrome
Box
Dropbox
Google Drive
OneDrive
LinkedIn
Tableau
Power BI
Azure
Active Directory
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Domino's Pizza, Etsy, OgilvyOne Worldwide
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An enterprise knowledge and collaboration platform that taps the collective wisdom of your employees or customers. Bloomfire centralizes company knowledge by bringing everything together in one secure and searchable platform. Employees across the organization can share or access information quickly. The system scales to your business.
Almost as important as functionalities and user support level are pricing options given by Support Hero and Bloomfire. Even though pricing should not be the sole factor it’s surely a significant thing to consider. You should count on a flexible pricing package that can be matched with your team size and painlessly scaled up if your team grows. You should be certain you don’t opt for pricing plans that have complex functionalities that you won’t use and always make an effort to get in touch with the vendor directly as enterprises can frequently benefit from special pricing. You should also try out a free trial or demo of every app to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t ask you to pay any money and gives you a solid overview of what it’s like to work with Support Hero and Bloomfire.
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