ProProfs Knowledge Base
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Knowledgebase Building
- Advanced Support Analytics
- Search Queries Statistics
- Contextualized Resources
- Helpdesk Solution Integration
- Smart Contact Form
- Support Request Qualification
- Help Center Embed
Pricing Info
Pricing Info
Support Hero offers four enterprise pricing choices, which you can pay for monthly or annually. The details of these plans are outlined below to help you decide on a package.
Small – $49.00/month or $39.00/month/annual billing
- 1 Admin
- 1 Language
- Unlimited Articles
- Advanced Analytics (7 Days Only)
- Basic Customization
- Help Center
- Knowledgebase
- Business Hours Support
Medium – $99.00/month or $79.00/month/annual billing
- All Small Features
- 3 Admins
- 2 Languages
- Unlimited Advanced Analytics
- Advanced Customization
- Drift Integration
- Freshchat Integration
- Zendesk Chat Integration
- Support Ticket Deflection
- Rich Media Support
Large – $199.00/month or $159.00/month/annual billing
- All Medium Features
- 8 Admins
- 4 Languages
- Kissmetrics Integration
- Priority Support
Enterprise – request pricing information
- All Large Features
- Unlimited Admins
- Unlimited Languages
- Salesforce Integration
- Segment Integration
Integrations
Integrations
Support Hero has direct integrations with a wide variety of support solutions. The following are only a few examples:
- Salesforce Desk
- Zendesk
- Zendesk Chat
- Freshdesk
- UserVoice
- Intercom
- Salesforce
- Segment
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Kissmetrics, Zemanta, Golf Genius
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An in-app knowledgebase that educates your users for you to receive less support tickets.
Company Email
contact@supporthero.io
Company's Address
Support Hero, LLC
109 E 17th Street, Suite 420
Cheyenne, WY 82001
USA
Support Hero Comparisons
Popular Support Hero Alternatives

NOAWARDS
YET
Pricing:
Starting from $9
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Create online FAQs & more
- Upload articles, videos & more
- Brand with your logo and colors
- Publish site as a PDF
- Nothing to install or maintain
- View on all devices & browsers
- Authenticate users with SSO
- Highly searchable FAQ
- Restrict access & user roles
- Create private knowledgebases
- Integrate with Google Analytics
- Gather feedback from users
Pricing Info
ProProfs Knowledge Base offers two packages – Business and Enterprise. Prices vary mainly based on the number of pages users get when they create their own knowledge base. Customers can also opt for monthly or annual billing.
Business
- Unlimited Authors, Sites & Users
- Integrations
- Single Sign-On
- Email and Phone Support
- 20 Pages – Free
- 40 Pages – $9/month (monthly) or $18/month (annually)
- 100 Pages – $40/month (monthly) or $36/month (annually)
- 200 Pages – $80/month (monthly) or $73/month (annually)
- 500 Pages – $150/month (monthly) or $137/month (annually)
- 1,000 Pages – $300/month (monthly) or $274/month (annually)
- 2,000 Pages – $500/month (monthly) or $458/month (annually)
- 5,000 Pages – $700/month (monthly) or $641/month (annually)
- 10,000 Pages – $1,000/month (monthly) or $916/month (annually)
Enterprise
- All Business Plan Features
- White Label
- Merge Tags
- Workflow Approvals
- Tooltips, Lightboxes & Pop-ups
- Enterprise Security
- Vault
- Premium Support
- 20 Pages – $10/month (monthly) or $9/month (annually)
- 40 Pages – $20/month (monthly) or $18/month (annually)
- 100 Pages – $50/month (monthly) or $45/month (annually)
- 200 Pages – $100/month (monthly) or $91/month (annually)
- 500 Pages – $170/month (monthly) or $155/month (annually)
- 1,000 Pages – $350/month (monthly) or $320/month (annually)
- 2,000 Pages – $600/month (monthly) or $549/month (annually)
- 5,000 Pages – $900/month (monthly) or $824/month (annually)
- 10,000 Pages – $1,300/month (monthly) or $1,191/month (annually)
Integrations
ProProfs Knowledge Base supports integration with the following business systems and applications:
- Zendesk
- Desk.com
- Freshdesk
- Google Analytics
- Google Fonts
- Google Translate
- LiveChat
- Olark
- SnapEngage
- Wufoo
- Tidio Chat
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco, Harvard University, Yale University
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ProProfs Knowledge Base is a robust, comprehensive online knowledge management solution that helps you manage and distribute employee and company knowledge. Designed to help HR professionals and managers, it allows you to build up a collective organization-wide knowledge base. The system is compatible with different file types and devices.
Company Email
support@proprofs.com
Contact No.
Company's Address
6800 Altamor Drive,
Los Angeles, CA 90045, USA
ProProfs Knowledge Base Comparisons
Popular ProProfs Knowledge Base Alternatives
All the data, facts and experiences that we shared in this comparison were taken from official vendor websites, promotional content available online, real-life experience from real customers as well as our individual everyday use of every service by a professional reviewer. We pay a lot of attention to extensively examine every app, as a result we not only examine it ourselves, but we also compare our results with views of other members from the B2B community.
Page last modified