What is better simplyCT or Five9? Purchasing the suitable Customer Support Software product is as simple as evaluating the solid and low functionalities and terms offered by simplyCT and Five9. Here you can also match their all round scores: 6.9 for simplyCT vs. 8.6 for Five9. Or you can look at their general user satisfaction rating, 100% for simplyCT vs. 91% for Five9.
We suggest that you spend some time to review their differences and determine which one is the better choice for your business. Moreover. bear in mind to take into account your company’s or industry’s unique case, such as, a multilingual solution for a global staff or a mobile app to help you work on the go.
We did our best to review all popular Customer Support Software services offered on the market, but among all the ones we reviewed these three caught our special attention: Freshdesk Omni, Freshdesk, Zendesk.
simplyCT offers three plans for businesses of all sizes: Basic, Advanced, and Premium. Request a pricing quote directly from the vendor. There are no setup fees and training is included.
The It Factor Productions, The Devereux Foundation
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Transform your call center into a contact center that can efficiently handle all types of customer interaction – email, fax, live chat, voice, and social feeds.
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
Five9 Cloud Contact Center CTI for Salesforce
Five9 On-Demand Call Center Software for NetSuite
Microsoft Dynamics CRM Online
Oracle Service Cloud
SugarCRM
Zendesk
Zoho CRM
Custom CRM Solutions
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Comcast, Citrix, American Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers. With this, you get access to features for campaign management, call distribution, quality monitoring, workforce management, social customer care, and more.
The services examined on this page are merely a small sample of our entire Customer Support Software category and you should keep in mind that there may be more desirable solutions out there. If you would like to ensure you make the wisest choice for your business we definitely suggest that you test more solutions first. You may also want to check out our top 10 Customer Support Software list to learn which apps are at the moment the highest-ranking ones and dominate the market.
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