Compare Five9 vs. SafeSoft SolutionsWhen you need a reliable Customer Support Software product for your business you have to remember to compare several options. It doesn’t have to be difficult, and can be as easy as matching their functionalities in a table like the one below. You will also get a brief idea how each product operates. As an example, on this page you can find Five9’s overall score of 8.5 and compare it against SafeSoft Solutions’s score of 7.2; or Five9’s user satisfaction level at 91% versus SafeSoft Solutions’s 100% satisfaction score. The evaluation will help you identify the pros and cons of each software, and choose which one matches your requirements better. Beyond the robust features, the software that is easy to understand and use is always the better choice. People who don't have much time or need a Call Center Software advice from our team may want to investigate these top choices for the current year: Five9, Freshcaller, RingCentral Contact Center.
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers.
Set up an inbound call center hub, an outbound phone marketing platform, or a fusion of both without the hassles of an actual call center.
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
SafeSoft Solutions supports integrations with the following business systems and applications:
|Xerox, Comcast, Citrix, American Bank||AllState Insurance, First Nation Financial, Soltech Business Solutions|
| 4000 Executive Parkway, Suite 400|
San Ramon, CA 94583
| 20950 Warner Center Lane|
Woodland Hills, CA 91367
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
Pricing available by quote only. Contact SafeSoft Solutions directly for more pricing information.
|Learn more about Five9 pricing||Learn more about SafeSoft Solutions pricing|
|List of Features|
List of Features
|Types of Clients|
Types of Clients
|Small Business | Large Enterprises | Medium Business||Small Business | Medium Business|
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No Customer Support Software will manate to cover all the needs of a business. Even though key functionalities of Five9 and SafeSoft Solutions are obviously a priority you should also carefully explore the integrations offered by each software. Quote frequently your team will already be using other types of SaaS software in your company and it’s always more beneficial to go with products that integrate well with one another. If you do that you will be able to be certain of a smooth exchange of data between your teams and apps, which can considerably reduce time wasted on migrating between one app and the next.