What is better Five9 or SafeSoft Solutions? When scouting for the best Customer Support Software for your organization our recommendation is that you assess the functions, costs, along with other essential info concerning the product and vendor. Here, you can check the parallels and differences between Five9 (overall score at 8.6 and user satisfaction at 91%) and SafeSoft Solutions (overall score at 7.2 and user satisfaction at N/A%).
You may also check out their unique details, like services, plans, pricing, conditions, etc. Similarly, analyze the terms thoroughly for information on extra charges, like, installation, separate helpdesk support, upgrade fees, disk space fees, and others.
We did our best to review all popular Call Center Software solutions available on the market, but among them these three caught our special attention: JustCall, Freshdesk Contact Center, Zendesk.
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
Five9 Cloud Contact Center CTI for Salesforce
Five9 On-Demand Call Center Software for NetSuite
Microsoft Dynamics CRM Online
Oracle Service Cloud
SugarCRM
Zendesk
Zoho CRM
Custom CRM Solutions
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Comcast, Citrix, American Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers. With this, you get access to features for campaign management, call distribution, quality monitoring, workforce management, social customer care, and more.
Both Five9 and SafeSoft Solutions were tested by a team of reliable SaaS experts who conducted a thorough study of all core elements of each software. Their final rating was calculated by means of unique SmartScore algorithm which calculates an individual partial score to every component such as: main features, customer support, mobile support, security, customer satisfaction as well as market presence. We are aware that useful features are not the only factor essential to a business so we do our best to pay attention to all facets of a service prior to calculating its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
