Five9
vsFive9
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- ACD (automatic call distributor)
- Agent Scripting
- Campaign and list management
- Chat
- Cloud APIs
- CRM integrations
- CTI and screen pop
- Email customer care
- IVR (interactive voice response)
- Local or Toll-Free Number Options
- Mobile customer care
- Multichannel
- More than 100 standard reports
- Power dialer
- Predictive dialer
- Preview dialer
- Progressive dialer
- Quality Monitoring
- Queue callback
- Real-time reporting and dashboards
- Skills-based routing
- Social customer care
- Speech recognition
- TCPA Compliance
- Text-to-speech
- UC Integrations
- Web callback
- Workforce Management
Pricing Info
Pricing Info
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
Integrations
Integrations
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
- Five9 Cloud Contact Center CTI for Salesforce
- Five9 On-Demand Call Center Software for NetSuite
- Microsoft Dynamics CRM Online
- Oracle Service Cloud
- SugarCRM
- Zendesk
- Zoho CRM
- Custom CRM Solutions
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Comcast, Citrix, American Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers. With this, you get access to features for campaign management, call distribution, quality monitoring, workforce management, social customer care, and more.
Company Email
info@five9.com
Contact No.
Company's Address
4000 Executive Parkway, Suite 400
San Ramon, CA 94583
USA
Five9 Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Call Forwarding
- Local, Toll-Free, or Vanity Number or Port Existing Number
- Voicemail
- Custom Call Menus
- “Contact Us” Widget
- Click-to-Call Widget
- Activity Dashboard
- Free Mobile Apps for iOS and Android
- Activity Queue
- Click-to-Call Widget for WordPress
- Social Media Tracker
- 24 hour Auto Attendant/Virtual Receptionist
- Transfer Calls
- International Forwarding for Extensions
- SMS
- Ring Groups & Group Call Alerts
- Custom Extensions/Dial by Extension
- Voicemail to Text Transcriptions
- Separated Voicemail per Employee
- Integrated To-Do List
- Email and Task Tracker
- Integration API
Pricing Info
MightyCall’s Call Center solution, with its customizable settings, is designed to fit your business communication needs. Experience effortless navigation through our modern interface loaded with innovative features for efficient call center management. Contact our committed support team for live onboarding or to ask any questions.
Take a look at the pricing details and select the best plan for your company:
Core – Advanced business phone system
- $20 per month / user
- All advanced telephony features included
- Unlimited calling
- Unlimited messages
- 2 business phone numbers
- Integrations and API access
Pro
– Intelligent cloud call center
- $25 per month / user
- All Core features, plus:
- Supervisor workspace
- Live call monitoring
- Analytics and reporting
- Dedicated account manager
Enterprise –
Customized package for your business needs
- Contact support for pricing details
- All Pro features, plus:
- Custom contract and pricing
- Volume discounts
- Priority support
Integrations
MightyCall supports integrations with the following business systems and applications:
- Yola
- GoDaddy
- Wix
- Parallels
- Basekit
- Ecwid
- IBS Group
- Mastertelekom
- Group Upiter
- The Intersvyaz Group
- Ekspilayn
- OBIT
- Vec.md
- MicroTest
- Lanka
- Teleopti
- Terrasoft
- LuxBase
- Medical Group
- MADIV
- Imtradex GmbH
- HubSpot
- Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aquaria Guru, NMF Ionic Friction Reducer, UI Stencils, Boke Bowl
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
MightyCall is a software tool that offers a toll-free or local phone number and secure call forwarding to any device, such as your existing smartphone, office, or VoIP phone.
Company Email
support@mightycall.com
Contact No.
Company's Address
1424 4th Avenue, 900
Seattle, Washington
USA
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You don’t want only a wide range of functionalities and flexible pricing plans from a well-known Customer Support Software. Almost as essential as key features is a top-notch customer support. You want to ensure that when you have any questions about Five9 or MightyCall, or you face some problems, or maybe you’ll need to ask for a certain update or feature useful to your business you can rely on a responsive and helpful customer support. See whether services such as phone support, tickets or live chat are provided. It’s also a major asset if you can enjoy individual training or at least an FAQ you can use.
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