What is better MightyCall or Zendesk? It’s a good idea to use our scoring system to help you get a general idea which Customer Support Software product is more suitable for your company. For overall product quality, MightyCall received 8.5 points, while Zendesk gained 9.7 points. At the same time, for user satisfaction, MightyCall scored 92%, while Zendesk scored 98%.
Specifics of their characteristics, tools, supported platforms, customer service, and more are provided below to give you a more correct analysis. Don’t forget to choose only the tools your company needs so you don’t waste resources for functions which are redundant.
We did our best to prepare reviews of all popular Call Center Software solutions offered out there, but among them these three deserved our special attention: Zendesk, JustCall, Freshdesk Contact Center.
MightyCall’s Call Center solution, with its customizable settings, is designed to fit your business communication needs. Experience effortless navigation through our modern interface loaded with innovative features for efficient call center management. Contact our committed support team for live onboarding or to ask any questions.
Take a look at the pricing details and select the best plan for your company:
MightyCall is a software tool that offers a toll-free or local phone number and secure call forwarding to any device, such as your existing smartphone, office, or VoIP phone.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
No Customer Support Software will be perfect enough to cover all the requirements of a specific team. While core features of MightyCall and Zendesk should matter you should also carefully analyze the integrations offered by a given solution. Quote frequently your team will already be working with other types of B2B software in your company and it’s much better to go with software that integrate well with one another. That way you can ensure a smooth exchange of data between your teams and software used, which can really reduce time devoted to migrating between one app and the next.
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