Compare Five9 vs. Avaya Aura Call Center EliteFinding the most effective Customer Support Software product is all about evaluating different solutions and determining the top application for your specific needs. Our exclusive process will give you a fast look at the general rating of Five9 and Avaya Aura Call Center Elite. For overall quality and performance, Five9 scored 8.5, while Avaya Aura Call Center Elite scored 7.1. On the other hand, for user satisfaction, Five9 earned 91%, while Avaya Aura Call Center Elite earned 100%. Below you can also verify their functions, terms, plans, etc. to determine what application will be more suitable for your company. An important feature to check is whether the app lets you to enable and disable permissions on various types of users to limit the exposure of any confidential company data. If you would like to quickly decide on the more reliable Call Center Software according to our review team we recommend you take a look at these services: CallTrackingMetrics, Five9, Freshdesk.
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers.
Deliver a unified and highly personalized customer experience that builds your brand and fosters long-term loyalty.
Five9 offers flexible enterprise pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Actual prices are not available on Five9’s website. Contact the vendor directly for more pricing details.
Pricing available by quote only. Contact Avaya Call Center Elite for more pricing details.
| 4000 Executive Parkway, Suite 400|
San Ramon, CA 94583
| 4655 Great America Parkway|
Santa Clara, CA 95054
|Learn more about Five9 pricing||Learn more about Avaya Aura Call Center Elite pricing|
|USA, UK, Canada, International||USA, Canada|
|Xerox, Comcast, Citrix, American Bank||Landmark Bank, Franciscan Alliance, San Jose Earthquakes, Wind River|
|Small Business | Large Enterprises | Medium Business||Large Enterprises | Medium Business|
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
No information available.
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The solutions analyzed on this page are only a small part of our entire Customer Support Software category and you should take into account that there could be more reliable alternatives out there. If you would like to guarantee you make the wisest choice for your business we definitely encourage you to compare more software first. You may also want to consult our top 10 Customer Support Software list to find out which software are currently the highest-rated ones and leaders in the market.