Compare Five9 vs. Avaya Aura Call Center EliteWhen selecting the proper Customer Support Software for your enterprise our recommendation is that you review the characteristics, pricing, and other essential data concerning the product and vendor. Here, you can examine the parallels and discrepancies between Five9 (overall score at 8.5 and user satisfaction at 91%) and Avaya Aura Call Center Elite (overall score at 7.1 and user satisfaction at 100%). You may also look at their unique details, for example features, plans, costs, terms and conditions, etc. Moreover, read the terms closely for information on hidden fees, including, installation, separate helpdesk support, upgrade fees, disk space fees, and others. Users who don't have much time or need a Call Center Software recommendation from our team may want to try out these top choices for the current year: Freshcaller, Five9, RingCentral Contact Center.
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers.
Deliver a unified and highly personalized customer experience that builds your brand and fosters long-term loyalty.
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
No information available.
| 4000 Executive Parkway, Suite 400|
San Ramon, CA 94583
| 4655 Great America Parkway|
Santa Clara, CA 95054
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
Pricing available by quote only. Contact Avaya Call Center Elite for more pricing details.
|Types of Customers|
Types of Customers
|Small Business | Large Enterprises | Medium Business||Large Enterprises | Medium Business|
|Learn more about Five9 pricing||Learn more about Avaya Aura Call Center Elite pricing|
|Types of Support|
Types of Support
|Xerox, Comcast, Citrix, American Bank||Landmark Bank, Franciscan Alliance, San Jose Earthquakes, Wind River|
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In case you continue having doubts about which product will perform best for your business it may be a sound idea to investigate each service’s social metrics. These metrics are quite often a way to see how popular each service is and how wide is its online presence. For instance, in case of Facebook Five9 has 800 likes on their official page while Avaya Aura Call Center Elite profile is liked by 30231 users.