What is better Five9 or Dezide? Getting the best Customer Support Software for your company is complicated with too much features, options, and offers to choose from. But, depending on our website will make it possible for you to cut down the selection steps by getting all crucial apps in a single place.
For example, you can compare Five9 and Dezide for their features and overall scores, in this case, 8.6 and 7.6, respectively. Furthermore, you can check which one has higher general user satisfaction rating: 91% (Five9) and N/A% (Dezide) to determine which solution is better for your company. Don’t simply choose the solution with the most attractive price, but the service that gives the most cost-effective value.
If you need to quickly locate the optimal Call Center Software according to our review team we suggest you check out these services: Zendesk, JustCall, Freshdesk Contact Center.
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
Five9 Cloud Contact Center CTI for Salesforce
Five9 On-Demand Call Center Software for NetSuite
Microsoft Dynamics CRM Online
Oracle Service Cloud
SugarCRM
Zendesk
Zoho CRM
Custom CRM Solutions
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Comcast, Citrix, American Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers. With this, you get access to features for campaign management, call distribution, quality monitoring, workforce management, social customer care, and more.
Almost as important as useful features and client support responsiveness are pricing plans provided by Five9 and Dezide. Although cost should not be the only factor it’s without a doubt a key thing to consider. You should count on a flexible pricing plan that can be adjusted to your team size and effortlessly scaled up if your company expands. Be sure that you don’t pick packages that have advanced functionalities that you won’t find a use for and always try to contact with the vendor directly because big companies can often benefit from special pricing. You should also give a chance to a free trial or demo of each product to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t ask you to invest any money and provides you with a reliable overview of what it’s like to work with Five9 and Dezide.
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